Maintenance and Housekeeping Coordinator (Remote, Philippines)

Maintenance and Housekeeping Coordinator (Remote, Mexico City) Beachside Vacation Rentals (BeachsideVR) Compensation: $1,000 - $1,400 USD / month About Us Beachside Vacation Rentals manages a growing portfolio of over 300 short-term rental properties across Florida’s Space Coast. Our focus is operational consistency, property performance, and delivering a reliable experience for both guests and owners. Position Summary We are hiring a Maintenance and Housekeeping Coordinator to oversee and manage maintenance operations and support housekeeping scheduling across the portfolio. This is a remote role based in Mexico City supporting field teams in Florida. The position requires a highly organized, detail-oriented professional who can prioritize, dispatch, and manage a high volume of tasks simultaneously while maintaining clear communication and accountability. This is not an entry-level role. Candidates must have direct industry experience and a working knowledge of residential maintenance systems . Key Responsibilities Maintenance Coordination (Primary Focus) Receive, triage, and prioritize all incoming maintenance requests Dispatch vendors and internal technicians based on urgency, scope, and location Ensure all work orders are clearly defined with detailed notes, photos, and expectations Track all open tasks through completion and confirm work has been completed to standard Follow up on incomplete, delayed, or recurring issues Escalate critical or guest-impacting issues immediately Vendor Management Coordinate with multiple vendors and service providers daily Schedule and confirm appointments, access, and timelines Hold vendors accountable to timelines and quality expectations Housekeeping Coordination (Scheduling & Oversight) Schedule cleaners for all turnovers, same-day turns, and priority cleans Monitor Breezeway to ensure all cleans are completed on time and to standard Identify delays or missed cleans early and take immediate action to resolve Coordinate adjustments to coverage as needed to maintain readiness for arrivals Systems & Task Management Create, update, and manage tasks within property management and operations systems (Breezeway, Guesty, or similar) Maintain accurate and up-to-date records of all work performed Communication & Coordination Serve as a central point of coordination between maintenance, housekeeping, and guest experience teams Provide clear, timely updates on task status, delays, and resolutions Required Qualifications Prior experience in vacation rentals, property management, or hospitality operations (required) Working knowledge of residential general maintenance systems , including: HVAC systems and thermostats Basic electrical (outlets, breakers, lighting issues) Plumbing fundamentals (drains, leaks, water heaters) Appliances and common household systems Proven ability to manage and prioritize multiple active work orders simultaneously Strong organizational and time management skills High attention to detail and follow-through Clear and professional written and verbal communication skills Experience with task management systems and PMS platforms (Breezeway, Guesty, or similar preferred) Fluent in English (required) and Spanish What We’re Looking For A structured, process-driven operator Someone who can assess maintenance issues and make informed dispatch decisions Ability to identify urgency and respond accordingly without oversight Strong sense of ownership and accountability Work Environment Fully remote role based in Mexico City Requires consistent availability during U.S. business hours (EST) High-volume, fast-paced operational environment