Looking for Academic Technology and Media Coordinator in San Bernardino, CA

Remote Full-time
Job title: Academic Technology and Media Coordinator
Company: Concorde Career Colleges
Job description: SUMMARY

This position is the first point of contact for students and associates regarding learning resources, media, and technology on campus. The Academic Technology and Media Coordinator manages all aspects of Learning Resource Center and provides initial support for computing technology and equipment and other digital resources used on campus and in the classroom. All Concorde associates are required to display professionalism and uphold Concorde's Mission and the core values of respect for the individual, integrity, teamwork, customer service, and achievement.

KEY RESPONSIBILITIES

Maintain Learning Resource Center hours of operation
Manage inventory of Learning Resource Center including purchase of new materials in coordination with Program Directors
Maintain software on student facing computers
Facilitate tutoring and advising appointments for students with Faculty and Lamplighters
Assist students with basic study skills, time management, and other academic skills
Attend orientation for new students to introduce the Learning Resource Center
Assist locally with launch, training, and support for digital learning materials
Provide initial technical support to all users of technology on campus and resolve issues as when possible
Coordinate with the IT Department at Campus Support Center for resolution on more complex issues
Record, track, and effectively communicate all technology related information
Attend regularly scheduled calls led by Campus Support Center IT and/or Academic department
Perform other duties as assigned
OTHER COMMENTS/REQUIREMENTS

This role is required to occasionally work after-hours or weekends as necessary to perform tasks that may otherwise cause a disruption.

Compensation: $26.44 - 28.05hr (Based on Education/Experience)


Bachelor's degree preferred; Education or IT degree preferred
Knowledge of library systems and procedures
Expertise with Microsoft Windows and Office products
Ability to perform basic troubleshooting and effectively communicate findings to associates with varying levels of technical expertise
Knowledge of basic computer hardware and networking concepts
Working knowledge of online Learning Management Systems, Canvas preferred
Excellent interpersonal and communication skills

Expected salary: $26.44 - 28.05 per hour
Location: San Bernardino, CA

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