Logistical Support Coordinator - Remote (Tampa, FL)
Join our team and embark on a professional journey with a global organization that delivers care and improves health outcomes!
Optum is a leading health services company that uses technology to help millions of people live healthier lives. We are seeking a highly skilled Logistical Support Coordinator to join our team in Tampa, FL. As a Logistical Support Coordinator, you will play a critical role in coordinating and completing Practice Support Unit (PSU) events/visits across various functional areas. You will work closely with our Quality and Risk Adjustment market-based teams and providers to ensure seamless execution of events and visits.
Responsibilities:
Coordinate alignment and understanding of PSU events/visits scope and objectives with the organization's strategic objectives and the Voice of the Customer (internal and external).
Plan and Coordinate PSU events/visits/initiatives with contracted and employed PCPs.
Coordinate and support PSU events/visits/initiatives scope and objectives throughout the event lifecycle, as needed.
Audit and track all PSU events/visits, validation and submission of PRP open/closed gaps.
Deliver all test results and progress notes generated by PSU events/visits to contracted and employed PCPs.
Analyze event outcomes and make recommendations to improve future event requests.
Use various systems (ePRG, eCW, CDSS, Productivity Reports) to pull reports and perform quality assurance reviews.
Troubleshoot for missing elements and assist with outbound calls.
Create, update and maintain accurate patient profiles in eCW for upcoming and past PSU visits/events.
Prepare visit checklists and packets for LPN/NP visits.
Ensure weekly reporting of activities of all PSU staff is accurate and timely.
Coordinate with mobile screening vendors and cross-functional teams.
Conduct post audits and ensure all submitted gap measures are captured by the corporate team.
Requirements:
High School Diploma / GED.
2 years of experience with tracking data, working with large data sets, and making data-driven analytical decisions.
Proficiency with Microsoft Office (Excel, Word, and PowerPoint).
Reliable transportation (may need to attend Wellness events occasionally).
Ability to work any 8-hour shift schedule during normal business hours (8:00am - 5:00pm, Monday - Friday).
Preferred Qualifications:
Familiarity with HEDIS and STAR measures.
ICD 10 and CPT coding experience.
Bilingual (English/Spanish).
Working knowledge of medical office procedures and medical terminology.
What We Offer:
Competitive salary.
Comprehensive benefits package.
Incentive and recognition programs.
Equity stock purchase and 401k contribution.
Opportunities for career development and growth.
Apply Now and join our team as a Logistical Support Coordinator - Remote in Tampa, FL!
Apply Now
Optum is a leading health services company that uses technology to help millions of people live healthier lives. We are seeking a highly skilled Logistical Support Coordinator to join our team in Tampa, FL. As a Logistical Support Coordinator, you will play a critical role in coordinating and completing Practice Support Unit (PSU) events/visits across various functional areas. You will work closely with our Quality and Risk Adjustment market-based teams and providers to ensure seamless execution of events and visits.
Responsibilities:
Coordinate alignment and understanding of PSU events/visits scope and objectives with the organization's strategic objectives and the Voice of the Customer (internal and external).
Plan and Coordinate PSU events/visits/initiatives with contracted and employed PCPs.
Coordinate and support PSU events/visits/initiatives scope and objectives throughout the event lifecycle, as needed.
Audit and track all PSU events/visits, validation and submission of PRP open/closed gaps.
Deliver all test results and progress notes generated by PSU events/visits to contracted and employed PCPs.
Analyze event outcomes and make recommendations to improve future event requests.
Use various systems (ePRG, eCW, CDSS, Productivity Reports) to pull reports and perform quality assurance reviews.
Troubleshoot for missing elements and assist with outbound calls.
Create, update and maintain accurate patient profiles in eCW for upcoming and past PSU visits/events.
Prepare visit checklists and packets for LPN/NP visits.
Ensure weekly reporting of activities of all PSU staff is accurate and timely.
Coordinate with mobile screening vendors and cross-functional teams.
Conduct post audits and ensure all submitted gap measures are captured by the corporate team.
Requirements:
High School Diploma / GED.
2 years of experience with tracking data, working with large data sets, and making data-driven analytical decisions.
Proficiency with Microsoft Office (Excel, Word, and PowerPoint).
Reliable transportation (may need to attend Wellness events occasionally).
Ability to work any 8-hour shift schedule during normal business hours (8:00am - 5:00pm, Monday - Friday).
Preferred Qualifications:
Familiarity with HEDIS and STAR measures.
ICD 10 and CPT coding experience.
Bilingual (English/Spanish).
Working knowledge of medical office procedures and medical terminology.
What We Offer:
Competitive salary.
Comprehensive benefits package.
Incentive and recognition programs.
Equity stock purchase and 401k contribution.
Opportunities for career development and growth.
Apply Now and join our team as a Logistical Support Coordinator - Remote in Tampa, FL!
Apply Now