Localization Project Manager, Production - Life Science (Contractor)

Remote Full-time
LILT in the NewsList #52 in The Software Report’s Top 100 Software Companies!LILT makes it onto the Inc. 5000 List.AI Day Spring 2025 Webinar "Revolutionizing Content with AI Agents."LILT's co-founder John Denero, and employees Joern Wuebker and Thomas Zenkel, were approved for U.S. Patent for their neural word alignment process, significantly advances machine translation by preserving formatting accuracy.Check out all our news on our website.About LILTLILT was founded by Spence and John, who met at Google working on Google Translate and saw the need for better AI-powered translation in the enterprise. Since 2015, LILT has focused on building cutting-edge language technology, investing early in Large Language Models to improve translation quality and meet the demands of global organizations.Today, LILT’s Contextual AI Engine, Connector APIs, and Human Adaptive Feedback deliver accurate, nuanced translation across text, video, and speech in 100+ languages. Integrated with 100+ business systems, LILT helps enterprises scale global growth and deliver seamless multilingual experiences. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. LILT is backed by visionary investors including Intel Capital, Sequoia Capital, and Redpoint.The Production Team at LILTLILT’s Production Team is a global workforce, operating across four continents. We are passionate about localization and making information accessible to all. The Team spans project management, program management, quality, and talent management, working with some of the world’s largest organizations. Working in LILT’s Production Team you will have access to leading tools, collaborative teammates, and opportunities to make a real impact.Where You’ll WorkThis is a contract position based out of India, Romania, or Argentina.Authorization to work in India, Romania, or Argentina is a precondition of employment.What You’ll DoThe Project Manager, Production ensures successful production execution across a portfolio of Life Science accounts. This role is a fundamental component of the production life cycle, ensuring projects are delivered on-time, on budget and to accepted quality standards. The Project Manager, Production will have customer facing production duties as well as internal responsibility to delegate project coordination and administrative work to teams of Production Coordinators. Key Responsibilities:Able to complete project management tasks autonomouslyResponsible for maintaining resources, core teams and pipeline to support project management workResponsiveness to internal and external comms within pre-defined SLAsRisk analysis to identify risks, potential issues, plan to and mitigate themAble to define and delegate admin work to PCs InternsAble to take responsibility for end to end project deliverables in accordance with SLAsEffectively balances and manages priorities across a variety of task types and customersEstablishes deadlines /ensures deadlines are feasible and completes tasks by said deadlinesEscalates issues or problems to manager in an effective manner, along with proposed solutionsAsks pertinent questions to ensure full comprehension of the task in hand; Strictly follows Production SOPs and best practices. Responsible for CM, Quality and OTD KPIs.Manage the end to end project management workflow Ensure all projects are delivered on time as per customer SLA Manage quality at project level - including Review, Verification, QA, LQEResponds quickly and efficiently to internal and external stakeholdersEnsure all system admin, including data entry, is accurateProcess and approves invoicing and paymentsPerform file analysis and engages with Solutions team for support on file typesCreates and monitors linguistic assets (TM, Style Guides, reference material)Demonstrates a deep understanding of all production workflows and processes related to their accountsUtilize systems and tools released by Production Enablement Train supporting resources on key production processes and methodology Develop and maintain process documentation related to their task load and the tasks delegated to other resources.Consistently follow correct protocols for tasks and accounts.Monitor and enforce adherence to correct production proceduresProvides insight to Strategist into revenue forecasts based on production volumeManage quality complaints and feedback received from stakeholdersRaise Customer Support tickets for 100% of production blockers (Jira)Identifies resource requirements for production workPerforms self-sourcing in our existing vendor database and enters sourcing requests when new vendors are neededCompletes ongoing risk assessment and mitigation for all production areas.Manage linguist communication for all projects Skills and Experience:A Bachelor’s degree, or equivalent; Master’s degree preferred2+ years of proven project management experience in clinical trials localization is a prerequisiteExcellent client-facing and internal communication skillsSolid organizational skills including meticulous attention to detail and multitasking skillsAble to meet deadlines and work under pressureInformation collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns or require accommodations related to the use of AI in our hiring process, please let us know at [email protected] is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

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