Loan Support Consultant – Special Servicing Liaison

Job Description: • serve as the primary liaison for coordinating requests from external parties regarding defaulted loans. • reviewing and processing complex Commercial Real Estate (CRE) servicing requests—such as payments, disbursements, and other related activities—while ensuring full compliance with regulatory requirements. • mitigate risk, resolve payment discrepancies, and address various loan servicing inquiries. • maintain accurate loan records, execute loan maintenance transactions, and contribute to the preparation of management reports. • support special projects focused on process improvement and enhancing departmental efficiency. Requirements: • BS in Business, Finance, Real Estate or a related field and or equivalent experience. • 2+ years of related commercial loan servicing experience preferred. • Strong interpersonal skills and collaboration skills with a focus on customer service. • Ability to efficiently utilize commercial loan processing systems. • Ability to multi-task and work independently in a fast-paced work environment. • Experience with PNC Commercial Real Estate Loan Processing Systems is a plus. Benefits: • medical/prescription drug coverage (with a Health Savings Account feature) • dental and vision options • employee and spouse/child life insurance • short and long-term disability protection • 401(k) with PNC match • pension and stock purchase plans • dependent care reimbursement account • back-up child/elder care • adoption, surrogacy, and doula reimbursement • educational assistance, including select programs fully paid • a robust wellness program with financial incentives • maternity and/or parental leave • up to 11 paid holidays each year • 9 occasional absence days each year, unless otherwise required by law • between 15 to 25 vacation days each year, depending on career level and years of service Apply tot his job