Loan Servicing Executive Administrative Assistant (Remote, USA) Full Time

Remote Full-time
Job Description: Loan Servicing Executive Administrative Assistant

Job Title: Loan Servicing Executive Administrative Assistant

Company: Trophy Point Investment Group

Website: www.trophypointlending.com

Location: Remote (USA only)

Hours: Full Time | Monday – Friday | 9:00 AM – 5:00 PM EST

Compensation: Based on experience

Reports To: Three Department Heads

Position Overview:

Trophy Point Investment Group is seeking a highly organized and detail-oriented Loan Servicing Executive Administrative Assistant to provide direct support to the company’s three department heads. This role is essential in coordinating schedules, managing communications, and executing high-priority administrative tasks across the departments of Operations, Finance, Marketing, Technology, and Investor Relations. The ideal candidate is proactive, resourceful, and capable of juggling multiple tasks in a remote, fast-paced environment.

Key Responsibilities:

Administrative & Calendar Support
β€’ Manage and coordinate the calendars of the three department heads, scheduling meetings, appointments, and strategic check-ins.
β€’ Monitor and prioritize inboxes, manage correspondence, and assist in drafting professional communications.
β€’ Organize recurring meetings, document agendas, and follow up on action items.
β€’ Arrange travel, accommodations, and other logistics as needed.

Operations & Coordination
β€’ Serve as the centralized point of administrative contact for all three department heads.
β€’ Maintain shared access to important files and manage tools such as password managers securely.
β€’ Track key dates, deliverables, and department-wide deadlines to ensure alignment across areas.
β€’ Support vendor communication and ensure invoices or reimbursements are routed correctly.

Project & Reporting Support
β€’ Assist with department-specific research, report formatting, and document preparation.
β€’ Coordinate internal communication, performance review scheduling, and strategic project timelines.
β€’ Ensure records, SOPs, and relevant updates are kept current for all supported departments.

Qualifications:
β€’ Experience: Minimum 5 years in an administrative support role, preferably supporting multiple senior leaders.
β€’ Technical Proficiency: Comfortable using Google Workspace, Slack, Zoom, ClickUp, HubSpot (preferred), Deel, and file-sharing platforms.
β€’ Communication: Strong written and verbal communication skills with professional tone and clarity.
β€’ Confidentiality: Demonstrated ability to handle confidential or sensitive information discreetly.
β€’ Organization: Excellent multitasking and time management skills.
β€’ Initiative: Able to anticipate needs, work independently, and follow up consistently.
β€’ Location: Must be located in the U.S. and authorized to work.

Why Join Trophy Point:
β€’ Opportunity to be part of a fast-growing private direct lender with a commitment to operational excellence.
β€’ Work closely with experienced financial leadership in a dynamic international team.
β€’ Stable, long-term remote role with opportunities for professional growth.
β€’ Contribute to meaningful audit and financial processes that support strategic company goals.

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