Loan Administration Specialist

Caribou is a company focused on providing financial freedom through innovative technology for auto loan refinancing. They are seeking a detail-oriented Loan Administration Specialist to ensure accuracy in payouts, resolve discrepancies with vendors and lenders, and support cross-functional teams with post-loan funding activities. Responsibilities Reconcile and track funding package totals and itemized lender requests against received amounts; investigate and resolve discrepancies Execute disbursements related to funding received, including loan payoffs and costs for add-on products Provide cross-functional support to Sales, Funding, and Titling teams with post-loan funding activities Process product cancellation requests submitted by customers and lending partners in a timely and accurate manner. Upload and manage submitted product cancellation forms via internal systems Collaborate with Product Vendors and the Accounting team to coordinate and facilitate the issuance of refund checks Skills Exceptional attention to detail, paired with strong organizational skills and a proactive approach to identifying and solving problems efficiently and accurately High School Diploma/GED or higher Professional communication skills, both written and verbal, with the ability to work effectively cross-functionally and externally Demonstrated ability to handle confidential and sensitive information with discretion and professionalism High computer literacy skills and the ability to adapt to multiple software programs and upgrades, including MS Office Excel, Google Workspace, Adobe Acrobat DC Capable of working both independently and as part of a small team, quickly learn new skills, and maintain accuracy in data entry and file processing while operating with minimal supervision remotely Accounts payable/receivable experienced preferred Strong understanding of funding processes, loan servicing, or automotive finance is a plus Benefits Equity options 401(k) retirement plan Generous paid time off including Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents Exceptional benefits including highly subsidized medical, dental, and vision plans, and fully company-paid mental health, disability, and basic life insurance Optional benefits to suit your individual circumstances such as HSAs (with Caribou HSA contributions), FSAs, supplemental life and health, legal, and pet insurance Up to $1,000 per year for eligible professional development expenses Employee referral program Company Overview At Caribou, we believe that taking control of your car payment should be a simple, transparent process. It was founded in 2016, and is headquartered in Denver, Colorado, USA, with a workforce of 201-500 employees. Its website is Company H1B Sponsorship Caribou Financial, Inc. has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.