Live Chat Support-ADF Medical
Live Chat Support ADF Medical Services Inc.We're hiring a dedicated and professional Live Chat Support specialist to assist our patients and clients in real time. If you're a quick thinker with strong written communication skills and a passion for helping others, this opportunity is for you.Role: Live Chat Support Specialist Department: Customer Support & Patient Services Location: Fully Remote Type: Full-Time / Part-TimeRequirementsRespond promptly to patient and client inquiries through our live chat platformProvide accurate information on medical services, appointments, and billingManage multiple chat conversations at once while maintaining qualityLog and document all interactions in our support systemEscalate complex or sensitive issues to the appropriate teamUphold patient privacy and confidentiality in compliance with HIPAA1+ year of live chat or online customer service experienceStrong written communication and grammar skillsTyping speed of 45+ WPM with high accuracyAbility to multitask and stay calm under pressureReliable internet connection and quiet home workspaceHealthcare or medical background is a plus but not requiredBenefitsCompetitive payHealth, dental & vision benefits (full-time employees)Paid time off & paid holidaysFlexible shift optionsCareer growth opportunities within ADF Medical Services
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