Licensed Insurance Representative - Onsite - Customer Service Expert with Property & Casualty License Needed at Teleperformance in Port Saint Lucie, Florida
Join the Teleperformance Family as a Licensed Insurance Representative - Onsite Are you a motivated and customer-focused individual with a passion for delivering exceptional service? Do you have a Property & Casualty license and a desire to work in a dynamic and supportive environment? Look no further than Teleperformance, a global leader in digital business services. We are seeking a highly skilled and experienced Licensed Insurance Representative to join our team in Port Saint Lucie, Florida. About Teleperformance Teleperformance is a global, digital business services company that delivers innovative solutions to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of Working with Teleperformance As a valued member of our team, you will enjoy a range of benefits, including: Paid Training: We invest in our employees' growth and development, providing comprehensive training programs to help you succeed in your role. Competitive Wages: We offer a competitive salary and benefits package that reflects our commitment to attracting and retaining top talent. Full Benefits: Our benefits package includes medical, dental, vision, 401k, and more, to support your overall well-being. Paid Time Off: We understand the importance of work-life balance, and offer paid time off to help you recharge and relax. Employee Wellness and Engagement Programs: We prioritize our employees' well-being and offer a range of programs and activities to support their physical and mental health. Your Role as a Licensed Insurance Representative - Onsite As a Licensed Insurance Representative, you will play a critical role in delivering exceptional customer service and support to our clients. Your main responsibilities will include: Handling Customer Inquiries: You will respond to inbound and outbound customer inquiries, providing accurate and timely information to resolve issues and address concerns. Providing Excellent Customer Service: You will work with confidential customer information, treating it sensitively and with empathy, and aim to resolve issues on the first call. Identifying and Addressing Customer Needs: You will identify customers who are comparison-shopping and inquiring about contract terms, assisting them with the correct price plan and providing compassionate support for sensitive situations. Requirements and Qualifications To succeed as a Licensed Insurance Representative - Onsite, you will need: Active Property & Casualty License: You must possess an active home state Property & Casualty license. Customer Service Experience: A minimum of 6 months of customer service experience is preferred. Age and Education: You must be over 18 years of age and have a high school graduate or GED. Typing Skills: You must be able to type 25 wpm. Computer Skills: You must be comfortable with desktop computer systems and have experience with Windows operating systems. Communication and Problem-Solving Skills: You must have proven oral and written communication skills, as well as logical problem-solving skills. Organization and Prioritization Skills: You must be able to prioritize tasks and manage multiple responsibilities. What We Offer At Teleperformance, we are committed to creating a work environment that is conducive to happiness and a healthy work-life balance. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. Our culture is built on the principles of: Inclusion and Diversity: We strive to create a culture of inclusion and diversity, where everyone feels welcome and valued. Employee Support: We prioritize our employees' well-being and offer a range of programs and activities to support their physical and mental health. Career Growth and Development: We invest in our employees' growth and development, providing opportunities for career advancement and professional growth. Why Join Teleperformance? By joining Teleperformance as a Licensed Insurance Representative - Onsite, you will have the opportunity to: Make a Significant Impact: You will play a critical role in delivering exceptional customer service and support to our clients. Grow and Develop Your Career: We offer opportunities for career advancement and professional growth, as well as comprehensive training programs to help you succeed. Be Part of a Dynamic Team: You will work in a collaborative and engaging environment with a team of motivated and customer-focused individuals. How to Apply If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please click the link below to submit your application: We look forward to welcoming you to the Teleperformance family! Apply for this job