Licensed Insurance Customer Service Representative
Description
As a Licensed Insurance Representative at Teleperformance, you will be a key contributor in handling customer inquiries and providing effective solutions to various questions, issues, and concerns. Your role involves connecting with customers over the phone to assist them with filing claims, setting up vehicle repairs, and communicating with medical providers and law offices. You... will work in a collaborative and engaging environment where no two days are the same, allowing you to grow and discover your potential.
Company Culture and Environment
Teleperformance fosters a positive and supportive workplace culture. The company emphasizes the importance of employee happiness, health, and work-life balance. It is committed to creating an inclusive environment where diversity is celebrated and every employee feels valued.
Career Growth and Development Opportunities
Teleperformance offers significant career advancement opportunities. The company promotes from within and many employees, including the Chief Client Officer, have advanced their careers starting from entry-level positions. The work environment encourages continuous growth and skill development.
Detailed Benefits and Perks
Paid Training
Competitive Wages
Full Benefits package including Medical, Dental, Vision, and 401k
Paid Time Off
Employee wellness and engagement programs
Work-from-home flexibility
Compensation and Benefits
Teleperformance provides competitive compensation along with a comprehensive benefits package designed to support employees overall well-being and job satisfaction.
Why you should apply for this position today
By joining Teleperformance as a Licensed Insurance Representative, you will have the opportunity to make a meaningful impact while working in a dynamic environment. Your contributions will help streamline customer service processes in a company that values innovation and employee satisfaction.
Skills
Active Adjuster Insurance License
6 months of customer service experience preferred
Proficient typing skills (minimum 25 wpm)
Familiarity with desktop computer systems and Windows operating systems
Strong oral and written communication skills
Excellent logical problem-solving and organizational skills
Responsibilities
Connect with customers via phone to file and document claims for accidents
Assist customers with vehicle repairs and rental car arrangements
Communicate with medical providers, law offices, and insurance providers
Resolve and de-escalate customer issues calmly
Escalate interactions when necessary and appropriate
Track all call-related information for auditing and reporting purposes
Qualifications
Must possess an active Adjuster Insurance License
Ability to work remotely in a virtual team environment
Over 18 years of age
High School Graduate or GED
Clean and quiet workspace for remote work
Education Requirements
High School Graduate or GED
Education Requirements Credential Category
High School Diploma or Equivalent
Experience Requirements
6 months of customer service experience preferred
Why work in Remote
Working remotely offers flexibility and convenience, allowing you to maintain a healthy work-life balance. You can create a personalized workspace that suits your needs while being part of a supportive virtual team. With the ability to work from anywhere, you can enjoy the benefits of working for a global company without the constraints of a traditional office environment
Apply Now
As a Licensed Insurance Representative at Teleperformance, you will be a key contributor in handling customer inquiries and providing effective solutions to various questions, issues, and concerns. Your role involves connecting with customers over the phone to assist them with filing claims, setting up vehicle repairs, and communicating with medical providers and law offices. You... will work in a collaborative and engaging environment where no two days are the same, allowing you to grow and discover your potential.
Company Culture and Environment
Teleperformance fosters a positive and supportive workplace culture. The company emphasizes the importance of employee happiness, health, and work-life balance. It is committed to creating an inclusive environment where diversity is celebrated and every employee feels valued.
Career Growth and Development Opportunities
Teleperformance offers significant career advancement opportunities. The company promotes from within and many employees, including the Chief Client Officer, have advanced their careers starting from entry-level positions. The work environment encourages continuous growth and skill development.
Detailed Benefits and Perks
Paid Training
Competitive Wages
Full Benefits package including Medical, Dental, Vision, and 401k
Paid Time Off
Employee wellness and engagement programs
Work-from-home flexibility
Compensation and Benefits
Teleperformance provides competitive compensation along with a comprehensive benefits package designed to support employees overall well-being and job satisfaction.
Why you should apply for this position today
By joining Teleperformance as a Licensed Insurance Representative, you will have the opportunity to make a meaningful impact while working in a dynamic environment. Your contributions will help streamline customer service processes in a company that values innovation and employee satisfaction.
Skills
Active Adjuster Insurance License
6 months of customer service experience preferred
Proficient typing skills (minimum 25 wpm)
Familiarity with desktop computer systems and Windows operating systems
Strong oral and written communication skills
Excellent logical problem-solving and organizational skills
Responsibilities
Connect with customers via phone to file and document claims for accidents
Assist customers with vehicle repairs and rental car arrangements
Communicate with medical providers, law offices, and insurance providers
Resolve and de-escalate customer issues calmly
Escalate interactions when necessary and appropriate
Track all call-related information for auditing and reporting purposes
Qualifications
Must possess an active Adjuster Insurance License
Ability to work remotely in a virtual team environment
Over 18 years of age
High School Graduate or GED
Clean and quiet workspace for remote work
Education Requirements
High School Graduate or GED
Education Requirements Credential Category
High School Diploma or Equivalent
Experience Requirements
6 months of customer service experience preferred
Why work in Remote
Working remotely offers flexibility and convenience, allowing you to maintain a healthy work-life balance. You can create a personalized workspace that suits your needs while being part of a supportive virtual team. With the ability to work from anywhere, you can enjoy the benefits of working for a global company without the constraints of a traditional office environment
Apply Now