Licensed Customer Service Representative - Pet Insurance
Description
Join our passionate team at Chewy, where we are dedicated to helping pet owners protect their beloved furry companions through our pet insurance services. We are looking for dynamic individuals to fill the role of Licensed Customer Service Representatives (LCSR). This remote position allows you to educate customers about our premier pet insurance policies and help them enroll their... pets in comprehensive coverage. You will play a crucial role in ensuring that pets and pet parents receive the best possible care when they need it most.
Company Culture and Environment
Chewy fosters a culture of empathy, active listening, and collaboration. We value a team-oriented environment where feedback is encouraged, and continuous learning is part of our daily routine. Our commitment to diversity and inclusion reflects our dedication to creating a supportive workplace.
Career Growth and Development Opportunities
We emphasize professional development and offer ongoing training to enhance your skills within the pet insurance industry. As part of our team, you will have opportunities to grow and advance your career while contributing to a meaningful cause.
Detailed Benefits and Perks
Competitive salary based on experience
Comprehensive health benefits
Opportunities for continuous learning and professional development
Flexible work hours
Compensation and Benefits
Competitive pay
Property & Casualty insurance license support
Remote work options available
Why you should apply for this position today
This is a unique opportunity to make a significant impact in the lives of pet owners. By helping them navigate the complexities of pet insurance, you will provide essential support to ensure their pets receive quality care. Join a team that is passionate about animals and dedicated to making a difference in the world of pet insurance.
Skills
Must hold and maintain a Property & Casualty Insurance license in your home state
2+ years of experience in an insurance sales-based role preferred
2+ years of customer service experience
Excellent communication skills with a customer-centric approach
Familiarity with the insurance industry, particularly pet insurance, is a plus
Strong ability to handle objections and turn them into opportunities
Proficiency in basic computer applications and data entry
Responsibilities
Answer inbound warm leads from potential customers
Utilize a consultative style to understand customer needs
Present the value of our pet insurance policies
Guide calls towards successful enrollment
Provide detailed information about policies and coverage options
Overcome objections with confidence and empathy
Ensure accurate enrollment of pets in policies
Meet and exceed enrollment targets
Develop a working knowledge of Chewys pet health insurance plans
Learn and operate within internal and external technologies
Qualifications
Excellent communication and active listening skills
Track record of quality and productivity
Positive attitude and adaptability
Ability to multi-task in a fast-paced environment
Flexibility to shift schedule and work overtime as needed
Education Requirements
A high school diploma or equivalent
Ongoing training in insurance policies and procedures will be provided
Education Requirements Credential Category
Property & Casualty Insurance license
Experience Requirements
2+ years of experience in customer service and insurance sales
Proven experience in overcoming objections and providing solutions
Why work in Dallas, TX
Dallas offers a vibrant culture, diverse job opportunities, and a thriving economy. Known for its warm weather and friendly atmosphere, Dallas provides a perfect environment for both personal and professional growth. Enjoy a rich arts scene, excellent dining options, and a variety of recreational activities that make living and working in Dallas an enriching experience
Apply Now
Join our passionate team at Chewy, where we are dedicated to helping pet owners protect their beloved furry companions through our pet insurance services. We are looking for dynamic individuals to fill the role of Licensed Customer Service Representatives (LCSR). This remote position allows you to educate customers about our premier pet insurance policies and help them enroll their... pets in comprehensive coverage. You will play a crucial role in ensuring that pets and pet parents receive the best possible care when they need it most.
Company Culture and Environment
Chewy fosters a culture of empathy, active listening, and collaboration. We value a team-oriented environment where feedback is encouraged, and continuous learning is part of our daily routine. Our commitment to diversity and inclusion reflects our dedication to creating a supportive workplace.
Career Growth and Development Opportunities
We emphasize professional development and offer ongoing training to enhance your skills within the pet insurance industry. As part of our team, you will have opportunities to grow and advance your career while contributing to a meaningful cause.
Detailed Benefits and Perks
Competitive salary based on experience
Comprehensive health benefits
Opportunities for continuous learning and professional development
Flexible work hours
Compensation and Benefits
Competitive pay
Property & Casualty insurance license support
Remote work options available
Why you should apply for this position today
This is a unique opportunity to make a significant impact in the lives of pet owners. By helping them navigate the complexities of pet insurance, you will provide essential support to ensure their pets receive quality care. Join a team that is passionate about animals and dedicated to making a difference in the world of pet insurance.
Skills
Must hold and maintain a Property & Casualty Insurance license in your home state
2+ years of experience in an insurance sales-based role preferred
2+ years of customer service experience
Excellent communication skills with a customer-centric approach
Familiarity with the insurance industry, particularly pet insurance, is a plus
Strong ability to handle objections and turn them into opportunities
Proficiency in basic computer applications and data entry
Responsibilities
Answer inbound warm leads from potential customers
Utilize a consultative style to understand customer needs
Present the value of our pet insurance policies
Guide calls towards successful enrollment
Provide detailed information about policies and coverage options
Overcome objections with confidence and empathy
Ensure accurate enrollment of pets in policies
Meet and exceed enrollment targets
Develop a working knowledge of Chewys pet health insurance plans
Learn and operate within internal and external technologies
Qualifications
Excellent communication and active listening skills
Track record of quality and productivity
Positive attitude and adaptability
Ability to multi-task in a fast-paced environment
Flexibility to shift schedule and work overtime as needed
Education Requirements
A high school diploma or equivalent
Ongoing training in insurance policies and procedures will be provided
Education Requirements Credential Category
Property & Casualty Insurance license
Experience Requirements
2+ years of experience in customer service and insurance sales
Proven experience in overcoming objections and providing solutions
Why work in Dallas, TX
Dallas offers a vibrant culture, diverse job opportunities, and a thriving economy. Known for its warm weather and friendly atmosphere, Dallas provides a perfect environment for both personal and professional growth. Enjoy a rich arts scene, excellent dining options, and a variety of recreational activities that make living and working in Dallas an enriching experience
Apply Now