Learning and Training Manager
Manage aspects of the customer event (i.e. instruction, application implementation, environment, setup etc.) to ensure success.
Map out training plans for customer by role
Deliver the Oracle Health Patient Accounting learning management/training events and committed to superior customer service.
Review methods, processes, training materials and/or project implementation plans. Identify weak areas and suggest methods for improvement.
Partner with internal stakeholders and liaise with experts regarding instructional design.
Market available training to customers and provide necessary information about sessions
Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
Use known education principles and stay up to date on new training methods and techniques
Customize, prepare and deliver educational aids and materials
Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
Gather feedback from trainees after each educational session
Education / Experience Required: BS or MS degree or equivalent experience relevant to functional area. 3-5 or more years of related experience recommended.
Preferred experience with Revenue Cycle.
Travel 50%
About the team: The Center for Excellence migration work is critical to the success of Oracle Health Patient Accounting deployment to the market; the CoE team will be deploying the Oracle Health Patient accounting software to our customer base to ensure value of platform is achieved.
Career Level - IC3
Apply Now
Map out training plans for customer by role
Deliver the Oracle Health Patient Accounting learning management/training events and committed to superior customer service.
Review methods, processes, training materials and/or project implementation plans. Identify weak areas and suggest methods for improvement.
Partner with internal stakeholders and liaise with experts regarding instructional design.
Market available training to customers and provide necessary information about sessions
Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
Use known education principles and stay up to date on new training methods and techniques
Customize, prepare and deliver educational aids and materials
Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
Gather feedback from trainees after each educational session
Education / Experience Required: BS or MS degree or equivalent experience relevant to functional area. 3-5 or more years of related experience recommended.
Preferred experience with Revenue Cycle.
Travel 50%
About the team: The Center for Excellence migration work is critical to the success of Oracle Health Patient Accounting deployment to the market; the CoE team will be deploying the Oracle Health Patient accounting software to our customer base to ensure value of platform is achieved.
Career Level - IC3
Apply Now