Lean

About the position As a Lean-Agile Coach, you will play a crucial role in fostering an Agile culture across multiple Squads, championing Agile methodologies while emphasizing Lean principles. From you, we are looking for a dedicated leader and mentor who can foster an Agile mindset, coach teams to achieve high performance, and support them through every stage of their Agile journey. In this role, you will work with cross-functional Squads, Product Owners, and senior leadership to improve collaboration, enhance delivery processes, and enable the organization to be more responsive to change, ensuring we deliver exceptional value to our customers. Responsibilities • Coach and influence change to increase the flow of valuable outcomes through Squads and Crews. • Partner with Product Owners and Crew leadership to enable the adoption of Lean-Agile principles, practices, methods, and mindset and assist in continuously improving ways of working. • Guide Squads in applying Lean principles to identify and eliminate waste, enhance value delivery, and improve overall efficiency. • Coach Squads, leaders, and stakeholders on Agile values, principles, and practices with an emphasis on Kanban and Lean thinking. • Influence leadership at all levels and other stakeholders to drive the culture change required to embed agility. • Establish and track key flow metrics (e.g., throughput, lead time, cycle time, WIP limits) to measure and drive continuous improvement. • Provide actionable insights and recommendations based on data to enhance team performance and delivery. • Implement and optimize Kanban systems across Squads to improve workflow transparency, limit work-in-progress (WIP), and reduce cycle times. Requirements • Proven experience as an Agile Coach or equivalent role with a strong focus on Kanban and Lean principles. • Familiarity with flow metrics (e.g., lead time, cycle time, throughput) and their practical use in improving team performance. • Role model empathy and trust to help foster coaching relationships. • Be curious without judgment or bias. • Growth mindset and role modeling this for others. • Comfortable working in complexity and uncertainty. • Ability to manage resistance to change and influence stakeholders toward a Lean-Agile mindset. Nice-to-haves • Certified Agile Coach (ICP-ACC) or SAFe Program Consultant (SPC), Professional Scrum Master (PSM), or Disciplined Agile Coach (DAC). • Certification in Kanban (e.g., Kanban Management Professional, Kanban Coaching Professional) or Lean practices. • 5-7 years of experience working in a Lean-Agile environment, with at least 2-3 years of experience as an Agile Coach. • Experience in value stream mapping and implementing process improvements at scale. • Experience coaching and mentoring cross-functional Squads and working closely with Product Owners and leadership to facilitate the Agile transformation. • Hands-on experience in leading Agile adoption across different departments, preferably in telecommunications, media, technology, or a similar industry. • Experience in industries outside of software development, demonstrating versatility in applying Lean-Agile principles. • Knowledge or experience with Agile tools such as Jira and Confluence is highly preferred. Benefits • Competitive salary • Medical coverage (including prescription and vision plans) • Dental coverage • Life Insurance (1x salary at no cost to employee) • Long and short-term disability insurance (no cost to employee) • Voluntary employee, spousal, and child life insurance • Company recognized Holidays with additional Floating Holidays • Paid Time Off (PTO) programs • Comprehensive Flex Work Policy • 401(k) plan eligibility (company match 50% up to 5% of eligible contributions) • Participation in the Employee Bonus Plan • Participation in the Cogeco Stock Purchase Plan • Complimentary and discounted broadband services (for those in our service area) • Tuition Reimbursement • Headspace Membership • Betterhelp Membership • Opportunities for LinkedIn Learning subscriptions for select colleagues Apply tot his job