Lead SRE / DevOps Engineer - Remote Opportunity with Concentrix Catalyst Team

Remote Full-time
Transform Your Career with Concentrix - A Human-Centered, Tech-Powered Leader

Join Concentrix, a pioneering tech company that is redefining the landscape of customer experience (CX) through its innovative approach, combining human-centered design, powerful data, and technology. As a member of our Concentrix Catalyst team, you will be at the forefront of driving game-changing solutions that help brands grow and thrive globally.

About Concentrix and the Catalyst Team

Concentrix is a global solutions company trusted by major brands across 70 countries and 6 continents. Our Catalyst team is the engine that powers our experience design and engineering capabilities, providing market-leading technology and insights to modernize and simplify customer experiences. As a Lead SRE/DevOps Engineer, you will be part of a professional services team that delivers strategic consulting, design, advisory services, and analytics to drive client success.

Job Overview

We are seeking an experienced Lead SRE/DevOps Engineer to join our remote team, supporting the MST time zone. This role requires a strong technical background, leadership skills, and the ability to mentor junior team members. As a Lead SRE/DevOps Engineer, you will play a crucial role in shaping our team's technical direction and driving success in cloud infrastructure, application security, and DevOps practices.

Key Responsibilities


Lead the development and implementation of Site Reliability Engineering (SRE) and DevOps practices across the team.
Design, build, and maintain scalable, secure, and efficient cloud infrastructure using Azure and AWS.
Develop and manage infrastructure automation using tools like Docker, Kubernetes, Terraform, and Helm.
Collaborate with cross-functional teams to ensure seamless integration of applications and services.
Mentor junior team members, providing guidance on technical best practices and career development.
Troubleshoot complex technical issues, leveraging debugging skills and knowledge of computer architecture, data structures, and programming practices.
Develop and maintain monitoring and logging solutions using tools like Datadog, ELK, and Prometheus.
Implement continuous integration and deployment (CI/CD) pipelines using tools like GitLab CI, Argo Workflow, and Argo CD.
Manage distributed systems like Kafka, Scylla, and Cassandra, ensuring high availability and performance.
Stay up-to-date with industry trends and emerging technologies, applying knowledge to drive innovation and improvement.


Qualifications and Requirements

Essential Qualifications


12+ years of experience in IT, with a focus on SRE, DevOps, or related fields.
5+ years of hands-on experience in SRE or DevOps roles, with a strong technical background.
Experience with application security practices and principles.
Understanding of availability regions, networking concepts, and cloud infrastructure.


Required Skills


Experience with Azure DevOps, including release and build pipelines (Jenkins).
Hands-on experience with AWS/Azure cloud infrastructure, including management and maintenance.
Proficiency in infrastructure automation and container orchestration tools like Docker, Kubernetes, Terraform, and Helm.
Strong knowledge of computer architecture, data structures, and programming practices.
Debugging skills and experience with troubleshooting complex technical issues.
Deep understanding of servers, networking, and related technologies.
Experience with monitoring and logging solutions like Datadog, ELK, and Prometheus.
Familiarity with CI/CD tools like GitLab CI, Argo Workflow, and Argo CD.
Knowledge of modern cloud development practices, including microservices architectures and REST interfaces.
Experience managing distributed systems like Kafka, Scylla, and Cassandra.
Ability to mentor team members and provide technical guidance.
Experience working in Agile environments.


Preferred Qualifications


Cloud certifications (e.g., Azure, AWS).
Experience with other relevant technologies and tools.


What We Offer

As a Concentrix team member, you will enjoy a comprehensive benefits package, including:


Competitive salary and compensation package.
Private medical plans.
Retirement savings plans.
Paid learning days.
Flexible workplaces and remote work opportunities.


Specific benefits plans may vary by country/region.

Company Culture and Work Environment

Concentrix is a remote-first company that values flexibility, innovation, and teamwork. As a Lead SRE/DevOps Engineer, you will be part of a global team that is passionate about delivering exceptional customer experiences. Our culture is built on the principles of human-centered design, tech-powered innovation, and intelligence-fueled decision-making.

Career Growth and Development

At Concentrix, we are committed to helping our team members grow and develop their careers. As a Lead SRE/DevOps Engineer, you will have opportunities to:


Develop your technical skills and expertise.
Mentor junior team members and share your knowledge.
Collaborate with cross-functional teams to drive innovation.
Stay up-to-date with industry trends and emerging technologies.


Conclusion

If you are a motivated and experienced technical leader looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Lead SRE/DevOps Engineer at Concentrix, you will play a critical role in shaping our technical direction and driving success in the industry. Join our team and be part of a company that is redefining the future of customer experience.

Ready to take the next step in your career? Apply now to join our Concentrix Catalyst team as a Lead SRE/DevOps Engineer!

Apply Now

Apply Now

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