Lead Specialist, Solution Architect
About the position We are seeking a Marketing Technology Solution Architect to serve as a senior technical leader within our Marketing Technology and CRM ecosystem. This role will contribute to the architecture, design, and strategic evolution of Salesforce Marketing platforms , partnering closely with Marketing, CRM, Data, and Engineering teams to deliver scalable, secure, and high-impact marketing solutions. This role blends hands-on technical leadership , platform strategy , and cross-functional enablement , ensuring our marketing technology stack supports both current execution and future growth. Responsibilities • Platform Architecture & Technical Leadership Act as the solution architect and technical authority for Salesforce Marketing platforms, including Salesforce Marketing Cloud and related CRM integrations. • Design and govern end-to-end marketing technology architectures , ensuring scalability, performance, security, and alignment with enterprise standards. • Lead technical decision-making for platform enhancements, integrations, and modernization initiatives across marketing and CRM systems. • Salesforce Marketing Platform Ownership Own the implementation, configuration, and optimization (as aligned with key business stakeholders) of Salesforce Marketing Cloud capabilities (features, integrations, and APIs). • Partner with CRM and data teams to ensure seamless data flow between Salesforce CRM, marketing platforms, and downstream analytics. • Provide architectural guidance for adoption of Salesforce Data Cloud and Marketing Cloud Next , including identity resolution, segmentation, and activation use cases (preferred). • Cross‑Functional Partnership & Enablement Serve as a trusted technical advisor to stakeholders, clearly communicating tradeoffs, risks, and recommendations. • Support platform enablement through documentation, design standards, and technical training material , helping teams adopt best practices effectively. • Delivery, Governance & Continuous Improvement Advise and support complex marketing technology initiatives from design through delivery , ensuring quality and on-time execution. • Establish and enforce governance, architectural patterns, and development standards across marketing technology solutions. • Stay current with Salesforce releases and industry trends, proactively recommending innovations that improve efficiency, personalization, and customer experience. Requirements • Extensive hands-on experience with Salesforce Marketing Platforms (Salesforce Marketing Cloud required), Data Cloud and Marketing Cloud Next preferred. • Proven experience as a Solution Architect, Lead Engineer, or Principal-level technical contributor in marketing or CRM technology. • Strong understanding of marketing automation, customer journeys, data integration, and personalization at scale. • Experience designing and integrating solutions across Salesforce CRM and enterprise data ecosystems . • Ability to lead through influence, partnering effectively with both technical and non-technical stakeholders. • At least 5 recent years’ experience with Salesforce Marketing Automation platforms Nice-to-haves • Experience with Salesforce Data Cloud and/or Marketing Cloud Next . • Salesforce certifications (Marketing Cloud Consultant, Architect, or equivalent). • Experience supporting enterprise-scale marketing transformations or roadmap-driven platform evolution. • Background in MarTech governance, platform strategy, and enablement .