Lead Salesforce Consultant
About the position Our Lead Salesforce Consultant completes design and consultant sessions with clients, owns architecture and build of Salesforce solutions, and delivers top quality products with industry best practices and guidance. Are you a team player that loves collaborating? We want you! As a Salesforce Healthcare and Life Sciences expert navigator, Penrod builds amazing experiences that keep its partners ahead of the digital curve. Responsibilities • Perform detailed analysis of business and technical requirements, in close collaboration with Project Managers and client stakeholders • Develop and maintain validation rules, custom workflows and process, lead/opportunity pipeline management, service request and bug and feature requests, test and QA in sandbox and be the master of clean data • Develop reporting and dashboard functions as well as business intelligence analytics • Train/support end users with respect to their use of the Salesforce application • Lead Salesforce technical architecture discussions and manage/educate stakeholders • Direct the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale Requirements • 2+ years of Consulting Experience • 3+ years of Salesforce experience in an HLS industry vertical • Have 2+ Salesforce certifications (Salesforce Certified Administrator and one other) • Have implemented Sales, Service, Experience Cloud • Have Healthcare & Life Sciences industry experience • Have built solutions using custom declarative automations (Flows, Guided Engagement) • Have the ability to gather essential business requirements and translate them into functional designs, including user stories and diagrams • Have excellent time management, prioritization and communication skills • Maintain a wide degree of flexibility and latitude • Have the ability to handle stress and last-minute, urgent requests • Have strong analytical, problem-solving, and organizational skills (detail-oriented) • Maintain empathy and positivity towards clients and team members when faced with challenging situations and/or relationships • Are able to clearly communicate, both verbally and written, complex technical concepts to both technical and non-technical stakeholders • Share your experience with others, through 1:1 mentoring, leading team projects, and occasional practice-wide presentations • Have the ability and willingness to travel up to 25% Nice-to-haves • Also have FSL, Health Cloud, or CPQ experience (not required but you must have interest in specializing in at least one of these areas) • Have experience in enterprise software development, integrations, or support • Have strategic planning experience • Possess strong consultative, analytical, problem-solving, and organizational skills Benefits • Hiring On-Target Earnings Salary Range of: $110,000-140,000 comprised of base salary and bonus • 100% employer-paid medical, dental, and vision premiums for eligible employees • 50% employer-paid premiums for dependents without coverage through their employer • Employer-paid short-term disability • Unlimited PTO, Volunteer Time Off, and 10 company holidays • 401k + 4% Company Match • Monthly wellness and phone stipends • Remote home office stipend • Training cost coverage • Paid parental leave for birthing and non-birthing parents • Annual company get-together — PenrodPalooza! • Work with talented, team-driven, and friendly people who love what they do! Apply tot his job