Lead Observability Engineer
Overview
Why GMF Technology?
GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-long history. We are data junkies and trust in data and insights to advance our business objectives.
We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as the auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world.
We are building global platforms, LATAM, Europe, China and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers and business.
Responsibilities
About the role:
Influence current monitoring implementations to identify opportunities and gaps in Observability, Automation and self-healing best practices
Working with a team of engineers focusing on observability and cloud security
Assist in developing strategies for observability across different platforms
Collaborate with product teams in architecting observability for end-to-end visibility through application code and infrastructure while focusing on security
Collaborate with other SRE teams to ensure telemetry data is aggregated and collected
Data onboarding of logs, metrics, and traces
Leveraging AIOps, GenAI and Machine Learning in current technology stack
Expand use of current observability tools in the collection of telemetry data
Collaborating with various application and infrastructure teams across various observability domains to reduce MTTR and MTTD through proactive monitoring and alerting
Effectively communicate current status of all projects, problems, and issues to the department AVP
Pro-actively identify opportunities for improvements to existing processes and for automation of time consuming tasks
Lead projects and provide vision and technical direction to oversee and ensure prompt completion of projects
Ensure that all systems under department are running at optimal efficiency/capacity
Evaluate, perform, and delegate system administrative functions as appropriate
Adhere to all company authored policy, procedure and standards documents
Assist the AVP with new technology research in order to stay abreast of the latest developments in ITS technology, trends, and knowledge, and legislation
Assist the AVP in determining the direction and enhancement of the system to meet the needs of the organization
Participate in an after-hours support as needed
Perform other duties as assigned
Conform with all company policies and procedures
Qualifications
What makes you a dream candidate?
AWS and Azure cloud native observability tools
Cloud Security Engineering principles
OpenTelemetry and SDKs
Application and infastructure performance
Full Stack Observability Strategy
Custom Scripts Python
Synthetic Transaction
RUM (Real User Monitoring)
Skills
Ability to think strategically and make collaborative decisions
Communicates quickly, clearly, concisely, appropriately and intelligently
Foster open communication, speaks with impact, listens to others, and writes effectively
Ability to effectively negotiate with vendors on upgrades and acquisitions
Effective planning, time management, negotiation, and delegation skills
Ability to approach problems with an open-mind and create new and innovative ideas and methods
Think positively when faced with obstacles, build on others ideas, think logically and intuitively
Strong analytical skills
Education
High School Diploma or equivalent required
Bachelors Degree in related field or equivalent experience preferred
Experience
8-10 years of IT engineering experience preferably working with Observability tools for traces, logs, and metrics required
Experience with open-telemetry preferred
Experience with Observability Systems and Applications in a Cloud & On-Premise Hybrid Environment preferred
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
#LI-DH1
#LI-Hybrid
#GMFjobs
Apply Now
Why GMF Technology?
GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-long history. We are data junkies and trust in data and insights to advance our business objectives.
We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as the auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world.
We are building global platforms, LATAM, Europe, China and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers and business.
Responsibilities
About the role:
Influence current monitoring implementations to identify opportunities and gaps in Observability, Automation and self-healing best practices
Working with a team of engineers focusing on observability and cloud security
Assist in developing strategies for observability across different platforms
Collaborate with product teams in architecting observability for end-to-end visibility through application code and infrastructure while focusing on security
Collaborate with other SRE teams to ensure telemetry data is aggregated and collected
Data onboarding of logs, metrics, and traces
Leveraging AIOps, GenAI and Machine Learning in current technology stack
Expand use of current observability tools in the collection of telemetry data
Collaborating with various application and infrastructure teams across various observability domains to reduce MTTR and MTTD through proactive monitoring and alerting
Effectively communicate current status of all projects, problems, and issues to the department AVP
Pro-actively identify opportunities for improvements to existing processes and for automation of time consuming tasks
Lead projects and provide vision and technical direction to oversee and ensure prompt completion of projects
Ensure that all systems under department are running at optimal efficiency/capacity
Evaluate, perform, and delegate system administrative functions as appropriate
Adhere to all company authored policy, procedure and standards documents
Assist the AVP with new technology research in order to stay abreast of the latest developments in ITS technology, trends, and knowledge, and legislation
Assist the AVP in determining the direction and enhancement of the system to meet the needs of the organization
Participate in an after-hours support as needed
Perform other duties as assigned
Conform with all company policies and procedures
Qualifications
What makes you a dream candidate?
AWS and Azure cloud native observability tools
Cloud Security Engineering principles
OpenTelemetry and SDKs
Application and infastructure performance
Full Stack Observability Strategy
Custom Scripts Python
Synthetic Transaction
RUM (Real User Monitoring)
Skills
Ability to think strategically and make collaborative decisions
Communicates quickly, clearly, concisely, appropriately and intelligently
Foster open communication, speaks with impact, listens to others, and writes effectively
Ability to effectively negotiate with vendors on upgrades and acquisitions
Effective planning, time management, negotiation, and delegation skills
Ability to approach problems with an open-mind and create new and innovative ideas and methods
Think positively when faced with obstacles, build on others ideas, think logically and intuitively
Strong analytical skills
Education
High School Diploma or equivalent required
Bachelors Degree in related field or equivalent experience preferred
Experience
8-10 years of IT engineering experience preferably working with Observability tools for traces, logs, and metrics required
Experience with open-telemetry preferred
Experience with Observability Systems and Applications in a Cloud & On-Premise Hybrid Environment preferred
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
#LI-DH1
#LI-Hybrid
#GMFjobs
Apply Now