Lab Manager 2
About ARSIEM CorporationAt ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients. Weprovide support to multiple agencies across the United States Government. ARSIEMhas an experienced workforce of qualified professionals committed to providing the best possible support.As demand increases, ARSIEM continues to provide reliable and cutting-edge technical solutions at the best value to our clients.That means a career packed with opportunities to grow and the ability to have an impact on every client you work with.ARSIEM is looking for a Lab Manager 2 to support onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. This position will support one of our Government clients in Arlington, VA. Responsibilities
Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision-making and execution of mission requirements
Support the implementation of new technologies and equipment in the lab environment
Assesses network topology and device configurations, identifying critical security concerns and providing security best practice recommendations
Advises and provides insight into the development of lab standard operating procedures (SOPs) and policies
Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users
Provide support for macOS and iOS to users
Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues
Monitor and respond to users on IT helpdesk channels and phone lines
Assist in the management of user accounts and resetting credentials
Performing implementation of granular access control, monitoring systems for acceptable performance and user accessibility, establishing back-ups, and monitoring system security
Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur Minimum Qualifications
BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, or related degree; or HS Diploma and 4+ years lab management or systems administration experience
2+ years of directly relevant experience in system administration
Experience with multiple operating systems, including Linux/Unix & MacOS
Experience and knowledge of networking and network administration
Experience with Virtual Private Networks (VPN)
Experience with virtual desktops (Citrix, VMWare)
Must be able to work collaboratively across physical locations Preferred Qualifications
Experience working with SIEMs to include ELK and Splunk
Virtualization automation and optimization
Experience working with Jamf Pro, DEP, and Enterprise Connect implementation
Experience with writing technical procedures and standard operating procedures
Desired Certifications: CEH, Sec+, Network+, CCNA Additional Information
Clearance Requirement: Must have an active Secret clearance and be able to obtain a TS/SCI clearance. Must be able to obtain DHS Suitability.
Candidate Referral: Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment.
ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
Apply Now
Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision-making and execution of mission requirements
Support the implementation of new technologies and equipment in the lab environment
Assesses network topology and device configurations, identifying critical security concerns and providing security best practice recommendations
Advises and provides insight into the development of lab standard operating procedures (SOPs) and policies
Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users
Provide support for macOS and iOS to users
Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues
Monitor and respond to users on IT helpdesk channels and phone lines
Assist in the management of user accounts and resetting credentials
Performing implementation of granular access control, monitoring systems for acceptable performance and user accessibility, establishing back-ups, and monitoring system security
Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur Minimum Qualifications
BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, or related degree; or HS Diploma and 4+ years lab management or systems administration experience
2+ years of directly relevant experience in system administration
Experience with multiple operating systems, including Linux/Unix & MacOS
Experience and knowledge of networking and network administration
Experience with Virtual Private Networks (VPN)
Experience with virtual desktops (Citrix, VMWare)
Must be able to work collaboratively across physical locations Preferred Qualifications
Experience working with SIEMs to include ELK and Splunk
Virtualization automation and optimization
Experience working with Jamf Pro, DEP, and Enterprise Connect implementation
Experience with writing technical procedures and standard operating procedures
Desired Certifications: CEH, Sec+, Network+, CCNA Additional Information
Clearance Requirement: Must have an active Secret clearance and be able to obtain a TS/SCI clearance. Must be able to obtain DHS Suitability.
Candidate Referral: Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment.
ARSIEM is proud to be an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
Apply Now