Knowledge Management Technology Coordinator

Ropes & Gray is a preeminent global law firm recognized for its leading practices across various legal domains. The KM Technology Coordinator will support the operational and technology needs of the KM Tech Team, managing projects, maintaining the knowledge base, and assisting with budget tracking and reporting.ResponsibilitiesBuild, maintain, and regularly solicit updates for the KM Tech Team’s project and task tracker using Smartsheet. Ensure all projects and tasks are tracked, reminders are sent, deadlines are met, and overdue items are flagged for leadership attentionDevelop rollup reports and dashboards for KM Technology Leadership to provide visibility into team progress and project statusCoordinate monthly KM Tech Team meetings, including updating the presentations, confirming room setup, and managing conference bookingsReview and update the team’s Knowledge Base (KB) both in OneNote and in iManage, identify gaps, utilizing the firm’s AI tools, where possibleSupport the AI Champion in identifying and highlighting opportunities to incorporate AI training and usage into the team’s daily operationsMaintain the KM Tech Team’s infoNet page to ensure information is current and relevant, and to make sure the team’s vacation calendar is accurately maintainedTrack and report on KM Tech Team budget using Smartsheet and other approved budget tools. Prepare quarterly budget reports highlighting areas of over/under spendingSupport training and enablement by editing/updating training materials, including videos and quick reference guides as neededAssist with building solutions in Smartsheet or similar project management tools; prior knowledge of these tools is preferredProvide support as needed for other KM Technology products, projects and tasks, including uploading correctly sized headshots into the appropriate library for internal usePerforms other work-related duties as assignedSkillsBachelor's Degree or equivalent experience1-3 years experience with Smartsheet or similar project management tools requiredProficiency in Microsoft Office Suite (Word, PowerPoint, Excel)Experience with video editing software, Techsmith Camtasia or similarBudget tracking and reportingAI tools and best practicesStrong organizational skills and attention to detailStrong analytical, problem-solving, and project management skillsAbility to manage multiple tasks and projects simultaneouslyExcellent communication and collaboration skillsLaw firm experience highly desirableBenefitsComprehensive health and well-being benefitsPersonal and professional developmentCareer growth opportunitiesA collegial and supportive cultureDiscretionary bonus based on performanceCompany OverviewRopes & Gray, a preeminent, global law firm, has been ranked in the top-three on The American Lawyer's prestigious "A-List" for eight consecutive years and listed on Law.com’s UK “A-List” for three years in a row. It was founded in 1865, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is http://www.ropesgray.com/.Company H1B SponsorshipRopes & Gray LLP has a track record of offering H1B sponsorships, with 26 in 2025, 23 in 2024, 24 in 2023, 38 in 2022, 21 in 2021, 21 in 2020. Please note that this does not guarantee sponsorship for this specific role.



Apply To This Job