Key Carrier Coor

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.
Key Carrier Role

The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service.
? Creates a positive internal and external customer experience
? Promotes a culture of honesty and integrity; maintains confidentiality
? * Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
? Addresses immediate customer service issues and provides appropriate coaching to Associates
? Exercises discretion regarding customer service policies to satisfy customers
? Maintains accurate Associate coverage in service areas for a positive customer experience
? Ensures Associates adhere to all operational procedures
? Ensures opening/closing procedures are executed according to company guidelines
? Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
? Provides and accepts recognition and constructive feedback
? Provides feedback, recognition and coaching to Associates
? Partners with Management on Associate training needs to increase effectiveness
? Ensures adherence to all labor laws, policies, and procedures
? Promotes credit and loyalty programs
? Supports and participates in shrink reduction goals and programs
? Promotes safety awareness and maintains a safe environment
? Other duties as assigned
Who We Are Looking For
? Able to work a flexible schedule, including nights and weekends
? Team player, working effectively with peers and supervisors
? Able to respond appropriately to changes in direction or unexpected situations
? Knowledge of company standard software, systems, and procedures
? Knowledge of merchandise flow in stores
? Proven problem solving skills
? Able to effectively coach, delegate, and follow-up on multiple people/tasks
? Able to act quickly under challenging circumstances
? Capable of multi-tasking
? Superior communication and organizational skills with attention to detail
? 1 year retail, 6 months leadership experience
Benefits

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.
Job Requirements

This position has a starting pay range of $ to $ per hour.

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