Key Account Manager - Clinical Diagnostics

Company Description
At LGC Clinical Diagnostics, we partner with the global life sciences and diagnostics community to advance public health and safety. From combating pandemics to pioneering precision medicine and improving food safety, our science drives progress that matters.
We’re seeking a Corporate Account Manager to lead one of our largest strategic partnerships across EMEA and APAC. You'll play a key role in managing one of LGC's most important global accounts, building trusted relationships, unlocking new opportunities and supporting innovative diagnostic solutions.
This role can be located in any of our major countries in Europe: UK & Ireland, Spain, France, Germany, Italy.

Job Description
What you’ll do
This role is central to our commercial success and long-term customer relationships. You will be responsible for developing account strategies, growing revenue, and ensuring customer satisfaction in two focus areas:

Strategic sales enablement – Working with our partner’s commercial leadership teams to drive adoption of LGC solutions within clinical diagnostic labs across EMEA and APAC. You’ll support regional sales teams, lead conversions, and strengthen our Multichem Quality Control partnership. (Approx. 75%)
Corporate account management – Supporting R&D and manufacturing sites across EMEA with critical components such as oligos, antigens, enzymes, antibodies, and quality controls. (Approx. 25%)

You’ll engage with key decision-makers, from lab managers to C-suite executives, and act as the primary commercial contact for all aspects of the partnership.
Your key responsibilities

Develop and deliver sales strategies aligned with revenue targets and business objectives
Serve as the internal champion for your strategic partner, driving shared growth goals
Lead regular business reviews, present performance updates, and manage commercial communications
Collaborate cross-functionally to resolve issues, prioritise product deliveries, and manage demand
Forecast revenue and develop pricing models using data-driven analysis
Negotiate contracts and build roadmaps to capture new opportunities and product launches
Represent LGC at global events, customer meetings, and roadshows
Provide feedback to product and innovation teams to support future development
Maintain accurate records and project timelines, ensuring transparency and accountability


Qualifications
What you’ll bring
We seek a commercial leader who prioritises relationships and excels in a dynamic environment.
To succeed in this role, you’ll need:

A degree in biomedical science, clinical biochemistry or a related field
At least 5 years' experience in strategic sales, B2B account management, or corporate partnerships in the IVD space
Expertise in clinical biochemistry and immunoassay
Proven connections across EMEA diagnostic labs and networks
Strong communication skills with confidence presenting to senior collaborators
Advanced Excel skills and the ability to manage complex pricing models
Experience working with international clients and internal customers
A collaborative approach and strong project management skills
Fluency in English (spoken and written)

Bonus points if you have

Experience with molecular workflows or serology
Familiarity with global regulatory frameworks (e.g. ISO 13485, CE, 510k, NMPA)
Proficiency in other European languages
Network connections in APAC or the Americas

Work conditions

Travel & Time Expectations: Willing to travel up to 60% including overnight (both domestically and internationally). This position may be required to work evening or weekend hours in support of business and customer needs.
Work Setting: Primarily a home-based work environment, dependent on business needs


Additional Information
Our values

PASSION
CURIOSITY
INTEGRITY
BRILLIANCE
RESPECT

Benefits
25 days holidays

Life assurance & health allowance
Discounts with local and national retailers
Free 24/7 Employee Assistance Programme
Recognition schemes and monetary awards

At LGC, we foster a culture of inclusion and collaboration. We believe that diverse perspectives lead to better outcomes and encourage applicants from all backgrounds to apply. We are an equal opportunity employer and offer reasonable accommodations to individuals with disabilities. If you require any adjustments throughout the recruitment process, please let us know.
Join us in this outstanding opportunity to be part of a company that is leading advancements in the industry!
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