Junior Salesforce Administrator
About this position: • Department: Software Solutions • Location (City/State): Seattle, WA • Employment Type: Full time About us: Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and an uncompromising commitment to hiring, retaining, and rewarding the best talent available. The Software Solutions Clerk is responsible for assisting in database administrative functions. Using a variety of tools that range from Salesforce.com, Excel, MS Suite and others, our Clerks work to create tools to assist all parts of our business. In addition they will work with the Software Solutions Manager to create policies, procedures and overall best practices for application upgrades. Job Responsibilities: • Create or modify Salesforce applications / workflows to make them more user friendly • Remain up to date on Salesforce's releases including new functionality and changes that may impact our systems • Triage and provide technical assistance for incoming requests and issues • Provide testing and QA support as needed • Assist in documenting existing processes and workflows to strengthen institutional knowledge • Perform other duties as assigned Minimum job requirements: • High school diploma or equivalent • Minimum one test experience in a help desk role • Mac iOS and PC operating systems and software including advanced knowledge of Excel • Salesforce knowledge to include configuration, design of web forms, and familiarity with third party apps such S Jitterbit, Conga, Einstein analytics • Experience in Jira, web development, HTML, CSS, JavaScript • Excellent time management, verbal and written communication, organizational, analytical, and problem-solving skills required • A dependable team player with business maturity, enthusiasm, and a positive attitude What we can offer: • $24/hr • Health, Dental, Vision, 401k • Paid Time Off including Sick/Safe Time • A dynamic and challenging work environment with opportunity for growth Additional Information: Security Industry Specialists Security Agency #729 Private Detective #1760 Apply tot his job