Junior Cloud Administrator
About the position
Emerald Technical Solutions is seeking a Junior Cloud Administrator to support our Commercial Managed Services Provider (MSP) and CMMC operations. This role is ideal for an early‑career IT professional looking to build hands-on experience managing cloud environments, supporting small‑to‑mid‑size commercial customers, and working alongside senior engineers in a fast‑paced MSP setting. The Junior Cloud Administrator will assist with day‑to-day cloud administration tasks, customer support requests, monitoring, documentation, and continuous improvement of cloud-based services.
Responsibilities
• Assist with administration and support of cloud environments (primarily Microsoft Azure GCC-H and Microsoft 365 Tools)
• Perform routine user, group, and permission management (Azure AD / Entra ID)
• Support onboarding/offboarding activities for MSP & CMMC customers
• Assist with cloud resource provisioning (VMs, storage, networking, backups)
• Monitor cloud systems and respond to alerts and service tickets
• Troubleshoot cloud-based issues
• Assist with patching, updates, and configuration changes
• Maintain documentation, SOPs, and customer environment notes
• Support backup, disaster recovery, and cloud security best practices
• Work with senior engineers on projects, migrations, and customer optimizations
• Enforcing MSP ticketing, SLA, and change management processes
Requirements
• 2-4 years of experience in service desk support, systems administration, and cloud operations
• Understanding of Microsoft Azure tenant deployments and maintenance
• Familiarity with Microsoft Admin Portals (Exchange Online, Teams, SharePoint)
• Basic knowledge of Windows Server and Windows desktop environments
• Understanding of networking fundamentals (VNETS, Private Endpoints, NSGs)
• Strong troubleshooting and customer service skills
• Ability to document work clearly and follow established processes
Nice-to-haves
• Exposure to Microsoft Azure or AWS in an academic, lab, or professional setting
• Entry‑level cloud or IT certifications (e.g., AZ‑900, CompTIA Cloud+)
• Experience deploying and maintaining Azure tenants within a Commercial, GCC or GCC-H environment
• Scripting or automation exposure (ARM)
• Familiarity with security fundamentals (MFA, least privilege, backups)
• Understanding of Terraform & Bicep
• Understanding of Microsoft Intune and Defender for Cloud
Benefits
• Competitive compensation package and benefits.
• Salary Range 60K – 75K with opportunities for advancement.
• Professional development and certification opportunities.
• Collaborative and supportive team environment.
Apply tot his job
Apply To this Job
Emerald Technical Solutions is seeking a Junior Cloud Administrator to support our Commercial Managed Services Provider (MSP) and CMMC operations. This role is ideal for an early‑career IT professional looking to build hands-on experience managing cloud environments, supporting small‑to‑mid‑size commercial customers, and working alongside senior engineers in a fast‑paced MSP setting. The Junior Cloud Administrator will assist with day‑to-day cloud administration tasks, customer support requests, monitoring, documentation, and continuous improvement of cloud-based services.
Responsibilities
• Assist with administration and support of cloud environments (primarily Microsoft Azure GCC-H and Microsoft 365 Tools)
• Perform routine user, group, and permission management (Azure AD / Entra ID)
• Support onboarding/offboarding activities for MSP & CMMC customers
• Assist with cloud resource provisioning (VMs, storage, networking, backups)
• Monitor cloud systems and respond to alerts and service tickets
• Troubleshoot cloud-based issues
• Assist with patching, updates, and configuration changes
• Maintain documentation, SOPs, and customer environment notes
• Support backup, disaster recovery, and cloud security best practices
• Work with senior engineers on projects, migrations, and customer optimizations
• Enforcing MSP ticketing, SLA, and change management processes
Requirements
• 2-4 years of experience in service desk support, systems administration, and cloud operations
• Understanding of Microsoft Azure tenant deployments and maintenance
• Familiarity with Microsoft Admin Portals (Exchange Online, Teams, SharePoint)
• Basic knowledge of Windows Server and Windows desktop environments
• Understanding of networking fundamentals (VNETS, Private Endpoints, NSGs)
• Strong troubleshooting and customer service skills
• Ability to document work clearly and follow established processes
Nice-to-haves
• Exposure to Microsoft Azure or AWS in an academic, lab, or professional setting
• Entry‑level cloud or IT certifications (e.g., AZ‑900, CompTIA Cloud+)
• Experience deploying and maintaining Azure tenants within a Commercial, GCC or GCC-H environment
• Scripting or automation exposure (ARM)
• Familiarity with security fundamentals (MFA, least privilege, backups)
• Understanding of Terraform & Bicep
• Understanding of Microsoft Intune and Defender for Cloud
Benefits
• Competitive compensation package and benefits.
• Salary Range 60K – 75K with opportunities for advancement.
• Professional development and certification opportunities.
• Collaborative and supportive team environment.
Apply tot his job
Apply To this Job