Junior Assistance Animal Reviewer
About the position Responsibilities • Analyze submitted documentation to determine whether it is sufficient to meet Fair Housing guidelines. • Review other profile information for accuracy of information. • Show attention to detail and critical thinking skills. • Take ownership of assignments and be proactive towards achieving goals. • Meet designated production goals. • Provide professional explanations to users regarding insufficient information. • Collaborate with the team in discussions regarding questionable information. • Participate in team discussions regarding procedural changes or continued training. • Report to team lead and management as appropriate. • Meet individual and team performance targets by achieving key productivity and quality KPIs. • Contribute to a collaborative team by sharing ideas and process improvements. Requirements • Education and/or professional experience working in a field directly related to disability services (medical, therapy, special education, etc.). • Proficiency with technology and computers (Google suite, slack, zoom). • Ability to develop and maintain momentum through workflow. • Ability to maintain focus, even at times when environment can become distracting. • Able to adapt to various workloads/procedural changes in an ever-changing environment. Benefits • Medical/Dental/Vision/HSA benefits offered after 30 days of employment. • Company sponsored Life Insurance and Short Term Disability. • Optional Life Insurance and Long Term Disability Plans. • 401(k) with 3% match regardless of employee contribution. Quarterly open enrollment. • Paid time off accrual beginning first day of employment. • Paid holidays. • Optional remote work days. • Paid Family/Military/Bereavement leave. • Pet friendly office. Apply tot his job