Join Today: Remote Customer Service Representative/Dispatcher
Key Job Details:Company: WorkwarpCompensation: a competitive salaryLocation: RemoteStart Date: Immediate openings availablePosition: Remote Customer Service Representative/dispatcher  Who We Are
Service Specialties, Inc. was founded in 1979 and remains committed to the values that have helped us grow from a small family-owned service business to a leading Northern Virginia residential HVAC and Plumbing contractor...
Positions Schedule
 Monday: In the Chantilly office 8AM-5PM (one hour lunch break)
 Tuesday-Friday: Remote work from home 8-5PM (one hour lunch break
Job Role
We are seeking a Customer Service Representative/Dispatcher that is positive, detail-oriented, and wants to join a successful team in Chantilly, VA. The CSR/Dispatcher's duties include but are not limited to:
 Dispatching service technicians according to their schedule
 Answering incoming service calls and adjusting technician s schedule as needed
 Resolving customer issues in a prompt and courteous manner
 Maintain customer satisfaction by investigating concerns, routing them to the proper staff and responding to special requirements
 Match type of service required with availability, location and duration of service to maximize productivity, profitability and efficiency
 Making outbound calls to keep the schedule filled and maintain the Company's membership base
 Being a good teammate to coworkers
 Educating customers on our Membership benefits to make them a lifelong customer
Requirements
 Previous experience in a call center
 Must be able to type ~70 wpm
 MUST like talking with people and making them happy by using great communication skills
 Ability to work independently as well as within a team
 Be familiar with main cities and locations in Northern Virginia
 Must be detail oriented and have the ability to think proactively
Remote Work Requirements
SSI will provide a laptop and cell phone but candidates must provide:
 High Speed internet
 Quiet Workspace with minimal background noise
Compensation
 This job role is between $16-$19/hr based on experience
 There are a lot of commission opportunities for this position as well which average an additional $100-$1000+ per month
Benefits
 Medical, Dental, Vision, STD, LTD & Life Insurance
 401k retirement with match
 7 Paid Holiday s per year
 Paid Vacation & Personal Days
 Continued education with periodic classes Apply Job! Ready for an Easy Start?This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
Apply Now
Service Specialties, Inc. was founded in 1979 and remains committed to the values that have helped us grow from a small family-owned service business to a leading Northern Virginia residential HVAC and Plumbing contractor...
Positions Schedule
 Monday: In the Chantilly office 8AM-5PM (one hour lunch break)
 Tuesday-Friday: Remote work from home 8-5PM (one hour lunch break
Job Role
We are seeking a Customer Service Representative/Dispatcher that is positive, detail-oriented, and wants to join a successful team in Chantilly, VA. The CSR/Dispatcher's duties include but are not limited to:
 Dispatching service technicians according to their schedule
 Answering incoming service calls and adjusting technician s schedule as needed
 Resolving customer issues in a prompt and courteous manner
 Maintain customer satisfaction by investigating concerns, routing them to the proper staff and responding to special requirements
 Match type of service required with availability, location and duration of service to maximize productivity, profitability and efficiency
 Making outbound calls to keep the schedule filled and maintain the Company's membership base
 Being a good teammate to coworkers
 Educating customers on our Membership benefits to make them a lifelong customer
Requirements
 Previous experience in a call center
 Must be able to type ~70 wpm
 MUST like talking with people and making them happy by using great communication skills
 Ability to work independently as well as within a team
 Be familiar with main cities and locations in Northern Virginia
 Must be detail oriented and have the ability to think proactively
Remote Work Requirements
SSI will provide a laptop and cell phone but candidates must provide:
 High Speed internet
 Quiet Workspace with minimal background noise
Compensation
 This job role is between $16-$19/hr based on experience
 There are a lot of commission opportunities for this position as well which average an additional $100-$1000+ per month
Benefits
 Medical, Dental, Vision, STD, LTD & Life Insurance
 401k retirement with match
 7 Paid Holiday s per year
 Paid Vacation & Personal Days
 Continued education with periodic classes Apply Job! Ready for an Easy Start?This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
Apply Now