Join Today: MSC Lending Advisor I/II
Now hiring at workwarp for a pivotal MSC Lending Advisor I/II! Enjoy the freedom and flexibility of this Remote role. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is a competitive salary, reflecting our commitment to attracting the best. Â Â About the position
The MSC Lending Advisor I/II at Apple Federal Credit Union serves as a sales and service ambassador, assisting members with consumer loan applications and providing guidance on financial products and services. This role emphasizes building member relationships, achieving sales targets, and ensuring a positive member experience through effective communication and support in an omni-channel environment.
Responsibilities
 Receive phone calls from members wanting to apply for a loan or have questions regarding an existing loan.
,
 Act as a trusted lending advisor and utilize integrity with every sale and service in all interactions with members and potential members.
,
 Establish and develop member relationships through an omni-channel environment and maintain the members' best interests.
,
 Qualify members for appropriate products and services.
,
 Seek to close sales of lending products and services that are beneficial to both the member and the Credit Union in accordance with sales expectations and goals.
,
 Achieve daily, weekly, monthly, and other contact and sales goals.
,
 Process member loans by phone, including interviewing and qualifying loan applicants, reviewing credit bureau reports, preparing loan documentation, and inputting information into the computer.
,
 Explain all documentation and procedures accurately to members.
,
 Follow up with members as appropriate.
,
 Assist members with opening and closing accounts, including loan products, and notify members of denied loan requests.
,
 Work with other lending support areas to assist members with basic loan servicing questions and needs.
,
 Prepare analytical reports in MS Excel for management summarizing leads and applications generated through member contact activities.
,
 Effectively communicate results and concerns with supervisor through one-on-one meetings.
,
 Attend required lending trainings and refreshers.
Requirements
 Minimum two years financial institution and/or call center experience preferred.
,
 Previous lending or member/customer service experience preferred.
,
 Previous sales experience strongly preferred.
,
 High School diploma or equivalent (GED) required; Associate's degree preferred.
,
 Excellent interpersonal communication skills.
Nice-to-haves
 Experience with Microsoft Excel
,
 Knowledge of loan processing procedures
Benefits
 Paid holidays
,
 Health insurance
,
 Dental insurance
,
 Tuition reimbursement
,
 Paid time off
,
 Vision insurance
,
 401(k) matching Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now
The MSC Lending Advisor I/II at Apple Federal Credit Union serves as a sales and service ambassador, assisting members with consumer loan applications and providing guidance on financial products and services. This role emphasizes building member relationships, achieving sales targets, and ensuring a positive member experience through effective communication and support in an omni-channel environment.
Responsibilities
 Receive phone calls from members wanting to apply for a loan or have questions regarding an existing loan.
,
 Act as a trusted lending advisor and utilize integrity with every sale and service in all interactions with members and potential members.
,
 Establish and develop member relationships through an omni-channel environment and maintain the members' best interests.
,
 Qualify members for appropriate products and services.
,
 Seek to close sales of lending products and services that are beneficial to both the member and the Credit Union in accordance with sales expectations and goals.
,
 Achieve daily, weekly, monthly, and other contact and sales goals.
,
 Process member loans by phone, including interviewing and qualifying loan applicants, reviewing credit bureau reports, preparing loan documentation, and inputting information into the computer.
,
 Explain all documentation and procedures accurately to members.
,
 Follow up with members as appropriate.
,
 Assist members with opening and closing accounts, including loan products, and notify members of denied loan requests.
,
 Work with other lending support areas to assist members with basic loan servicing questions and needs.
,
 Prepare analytical reports in MS Excel for management summarizing leads and applications generated through member contact activities.
,
 Effectively communicate results and concerns with supervisor through one-on-one meetings.
,
 Attend required lending trainings and refreshers.
Requirements
 Minimum two years financial institution and/or call center experience preferred.
,
 Previous lending or member/customer service experience preferred.
,
 Previous sales experience strongly preferred.
,
 High School diploma or equivalent (GED) required; Associate's degree preferred.
,
 Excellent interpersonal communication skills.
Nice-to-haves
 Experience with Microsoft Excel
,
 Knowledge of loan processing procedures
Benefits
 Paid holidays
,
 Health insurance
,
 Dental insurance
,
 Tuition reimbursement
,
 Paid time off
,
 Vision insurance
,
 401(k) matching Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now