Join Today: Customer Support Service Rep.- STAT Team 2 Locations
Core Information:Position: Customer Support Service Rep.- STAT Team 2 LocationsCompensation: a competitive salaryCompany: WorkwarpStart Date: Immediate openings availableLocation: Remote  If youre looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
LabCorp is seeking a Customer Service Support Representative to join our team in Location. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company.
The schedule for the position will be SUNDAY - THURSDAY 1030PM - 7 AM PST
APPLICATION WINDOW CLOSES - September 26, 2025
PAY RANGE $15 - $25
Requirements
 High School Diploma or GED equivalent required
 Previous experience in a customer service role
Â... Experience working in a contact center/call center environment
 Prior healthcare industry, such as a physicians office or a hospital highly is a plus
 Knowledge of Microsoft Office suite is required
 Experience with Salesforce.com and/or Laboratory Information Systems is preferred
 Strong verbal and written communication skills and excellent ability to listen and respond
 Must be courteous with strong customer service orientation
 Excellent multitasking abilities required
 Strong flexibility and the ability to manage and adapt to changing priorities quickly
Job Duties/Responsibilities
 Act a liaison between LabCorp, the customer base and patients
 Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
 Speak with customers in a courteous, friendly, and professional manner using protocol procedures
 Inquire, clarify, and confirm customer requirements and understanding of the solution
 Provide additional customer education and information as needed
 Qualify and establish inbound new customers requesting LabCorps products and services
 Work in multiple databases to research complex issues and questions
 Notify clients of test results in a timely and accurate manner
 Review test forms for accuracy and report any discrepancies
 Participate in activities designed to improve customer satisfaction and business performance
 Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
Benefits: All job offers will be based on a candidateÂs skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.
If youre looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.
For more information about how we collect and store your personal data, please see our Privacy Statement Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now
LabCorp is seeking a Customer Service Support Representative to join our team in Location. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company.
The schedule for the position will be SUNDAY - THURSDAY 1030PM - 7 AM PST
APPLICATION WINDOW CLOSES - September 26, 2025
PAY RANGE $15 - $25
Requirements
 High School Diploma or GED equivalent required
 Previous experience in a customer service role
Â... Experience working in a contact center/call center environment
 Prior healthcare industry, such as a physicians office or a hospital highly is a plus
 Knowledge of Microsoft Office suite is required
 Experience with Salesforce.com and/or Laboratory Information Systems is preferred
 Strong verbal and written communication skills and excellent ability to listen and respond
 Must be courteous with strong customer service orientation
 Excellent multitasking abilities required
 Strong flexibility and the ability to manage and adapt to changing priorities quickly
Job Duties/Responsibilities
 Act a liaison between LabCorp, the customer base and patients
 Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
 Speak with customers in a courteous, friendly, and professional manner using protocol procedures
 Inquire, clarify, and confirm customer requirements and understanding of the solution
 Provide additional customer education and information as needed
 Qualify and establish inbound new customers requesting LabCorps products and services
 Work in multiple databases to research complex issues and questions
 Notify clients of test results in a timely and accurate manner
 Review test forms for accuracy and report any discrepancies
 Participate in activities designed to improve customer satisfaction and business performance
 Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
Benefits: All job offers will be based on a candidateÂs skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.
If youre looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.
For more information about how we collect and store your personal data, please see our Privacy Statement Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now