Join Today: Customer Service Rep

We have an immediate opening for a dedicated Customer Service Rep! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. You can expect a salary of a competitive salary for this role, plus comprehensive benefits. Â Â We are seeking a skilled Customer Service Rep to join forces with a pioneering leader in digital technologies. This position interfaces with customers, repair technicians, manufacturing and logistics personnel to coordinate customer equipment repairs.

This is NOT are remote position...

Pay: $20-$25/hour

Schedule: Monday - Friday | 7:00 a.m. to 3:30 p.m.

Location: Bartlesville (on-site)

Responsibilities:
• Oversee customer repair requests from start to finish
• Work with Repair Techs to schedule and prioritize customer repairs
• Ensure invoices are accurate and send to customers
• Run reports and analyze data to recommend process changes to improve productivity
• Participate in and/or lead improvement activities to meet/exceed service goals

Skills and Qualifications:
• Bachelor's Degree and 2 to 5 years of customer service experience OR a combination of education and experience and/or demonstrated accomplishments
• Attention to detail, team player and self-starter
• Ability to pass a background check and drug screen

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:
• Day shift

Application Question(s):
• Do we have your permission to text you regarding your application?

Education:
• Bachelor's (Preferred)

Experience:
• Customer service: 2 years (Required)

Ability to Commute:
• Bartlesville, OK 74006 (Required)

Work Location: In person Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!

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