Join Our Team: Onboard Charter Representative (Remote, Part-time)

Remote Full-time
Role Overview:
We're seeking a highly skilled and customer-focused Onboard Charter Representative to join our team at Avelo Airlines. As the primary point of contact for our customers, business partners, and crew members, you will play a vital role in ensuring the successful execution of all charter flights. If you have a passion for delivering exceptional customer experiences and thrive in fast-paced environments, we want to hear from you!
Key Responsibilities:

Ensure the safety of Avelo aircraft, customers, and crew members by following all applicable standards and regulations
Coordinate with business partners to deliver ground handling, security, catering, and fueling services, guaranteeing prompt and efficient operations
Collaborate with assigned screeners to ensure seamless and on-time customer screening, maintaining the highest levels of customer satisfaction
Conduct aircraft security searches, maintain search records, and oversee boarding of flights to ensure compliance with regulatory requirements
Maintain the customer manifest, monitor ground handling, and communicate with the flight crew to ensure smooth operations
Work closely with onboard maintenance and flight attendants to ensure all services are performed, and necessary supplies are available for timely departures
Communicate schedule changes and challenges in a timely manner, coordinating with the Operations Control Center to minimize disruptions

Requirements:

High School Diploma/GED required
Minimum 2 years' experience in a customer service role and/or airline industry experience
Ability to travel on short notice, nights, and weekends
Proficiency in Microsoft Outlook and Excel
Able to stand for long periods in an outdoor environment and lift 70lbs
Maintain DOT drug testing standards for GSC qualification

X-Factors:

Airline industry experience required; charter experience preferred
Exceptional client-service and communication skills
Ability to work independently in a fast-paced environment
Prior Airline certifications (GSC, OCR/Loadmaster, or W&B) advantageous

What We Offer:

Competitive salary
Remote work arrangement
Immediate start date available
Opportunity to work with a dynamic and growing airline

How to Apply:
If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, apply today to join our team as an Onboard Charter Representative. Apply Now and let's build the future together!

Apply Now

Apply Now

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