Join Our Team: Collections Customer Service Representative - Unlock Your Earning Potential

Remote Full-time
Job Overview:
We are seeking a highly motivated and customer-focused Collections Customer Service Representative to join our dynamic team at Revco Solutions Inc., a leading Accounts Receivable Management company. As a Collection Specialist, you will play a vital role in negotiating repayment or establishing repayment schedules to resolve delinquent accounts. If you have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service, we want to hear from you!
What We Offer:

Competitive salary: $16.00 - $17.00 per hour plus unlimited bonus potential
Comprehensive benefits package, including Medical, Dental, Vision, Life, and Disability coverage
401(k) Savings Plan with Company Match
Paid Time Off (PTO), Paid Holidays, and Paid Training
Monthly Performance Bonuses and Referral Incentive Program
Opportunities for professional growth and development in a dynamic team environment

Responsibilities:

Contact consumers to negotiate repayment or establish repayment schedules to resolve delinquent accounts
Provide exceptional customer service, responding to customer inquiries and concerns in a professional and courteous manner
Meet or exceed performance targets, including collection goals and quality standards
Stay up-to-date with industry developments and best practices, applying this knowledge to continuously improve performance

Requirements:

High School Diploma or Equivalent
Ability to actively listen and communicate effectively

Preferred Qualifications:

One (1) year of Call Center and Customer Service Experience
Two (2) years of Collection Experience
Mathematical and Analytical Skills
Negotiation Skills

What to Expect:

Full-time position with a competitive salary and benefits package
Opportunities for professional growth and development in a dynamic team environment
A supportive and collaborative team culture

How to Apply:
If you are a motivated and customer-focused individual looking to join a dynamic team, please apply now to become a Collections Customer Service Representative. We look forward to hearing from you!
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