IT Technical Marketing -Remote (5-6 yrs Soft/Cloud experience a few years the Technical Marketing)

Position : IT Technical Marketing - Remote (5-6 years Cloud experience a few years the Technical Marketing) Location : San Diego, CA Duration : 12 Months Total Hours/week : 40 1st Shift 1st Shift Client : Medical Devices Company Level of Experience : Mid-Level Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT) Job Description • Customer support experience • Software / Cloud experience this is not a marketing role bachelor’s degree Software experience 5-6 years Cloud experience a few years the Technical Marketing resource is responsible for the creation of IT, security, and technical content, with the ability to manage and prioritize multiple projects, and work with cross-functional teams in accordance with the highest quality standards for commercial excellence. • This role supports the IT needs of the US Region Sales and HIT teams for responses to technical questions related to the MMS solutions including Alaris, Pyxis, and HealthSight platforms. • Requests may be in the form of full technical assessments, RFPs, contract language, general customer questions or other technical support as needed. • The Technical Marketing resource is responsible for the creation of IT, security, and technical content, with the ability to manage and prioritize multiple projects, and work with cross-functional teams in accordance with the highest quality standards for commercial excellence. • This role supports the IT needs of the US Region Sales and HIT teams for responses to technical questions related to the MMS solutions including Alaris, Pyxis, and HealthSight platforms. • Requests may be in the form of full technical assessments, RFPs, contract language, general customer questions or other technical support as needed. • The position reports to the Senior Manager, Technical Marketing, US Region MMS, and will require close cross functional collaboration with the US Region RFP Team, R&D, Technical Product Management, Product Security, Information Security, Data Privacy, Contracts, Legal and GCS technical teams. Responsibilities • Have in-depth knowledge of the function, features and technical requirements for implementation of MMS solutions. • Coordinates and completes the writing of technical responses for incoming IT and technical questions from RFPs, contracts, general customer questions or security audits • Demonstrate strong project management skills to prioritize, triage, complete and track requests appropriately. • Develop strong internal relationships with the technical Subject Matter Experts (SMEs) including the platform development teams and Global Marketing teams. • Maintain training to remain current with knowledge depth on new versions and product releases. • Consistently provide timely and accurate responses to avoid undue risk or lost opportunities for the company. • Collaborates with the HIT team to deliver technical training to support MMS solutions and product releases • Reviews product release content from platform and commercial teams to ensure technical details are complete to support IT customer conversations • Works cross-functionally with product and information security to ensure product security whitepapers security are current and available with product releases • Other responsibilities as assigned. Qualifications • Cloud experience or certification • Bachelor’s degree preferably in a technical field, or equivalent experience • Technical IT training • Knowledge of BD MMS products preferred • Project management experience • Demonstrated ability to multitask and balance competing priorities to meet deadlines • Excellent writing skills, the ability to assimilate technical information from various sources into an accurate, customer facing response • Driven by desire to assist and support • Strong customer centric perspective • Strong fit with client values Apply tot his job