IT Technical Advisor - IAM/AAM

Intact is committed to supporting its employees while helping them grow in their careers. They are seeking an IT Technical Advisor specializing in IAM/AAM to oversee the management of identity and access services, ensuring security and seamless user experiences for Brokers and Customers. Responsibilities Oversee the end-to-end management of IAM (Identity and Access Management) and AAM (Authentication and Authorization) services, ensuring they meet the evolving needs of our Broker and Customer communities Collaborate with stakeholders to gather requirements and define the roadmap for IAM and AAM services Ensure the implementation of best practices in IAM and AAM to maintain high security and seamless user experiences Monitor and maintain the performance, security, and reliability of IAM and AAM services Coordinate with Infra teams and IT architects to implement and update IAM and AAM solutions Provide support and assistance to senior team members in implementing and managing security solutions Work closely with clients to understand their security needs and assist in deploying IAM and AAM solutions Collaborate with cross-functional teams to ensure seamless integration and functionality of security systems Contribute to technical documentation and training materials Participate in team meetings and support the team with diverse tasks as needed Assist in conducting risk assessments and vulnerability assessments Follow up on requests / incidents using service management tool and change control procedures to deploy new security rules, guarantee complete resolution of problems and accelerate incident recovery time Stay informed about industry trends and advancements in identity and access management technologies to proactively enhance our services Skills University degree/College diploma in related field or any combination of equivalent education and experience 1 to 3 years of experience in security, specifically in access management and AAM using a tool such as SailPoint or ISAM Strong understanding of cybersecurity fundamentals Basic knowledge of networking concepts and protocols Familiarity with programming or scripting languages (e.g., Python, Java, or similar) Excellent problem-solving skills and attention to detail Strong communication and interpersonal skills Ability to work both independently and collaboratively within a team A keen desire to learn and develop new skills in cybersecurity and IBM security products For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country No Canadian work experience required however must be eligible to work in Canada ITIL® v3 Certification desirable Relevant certifications are a plus Benefits Flexible work arrangements and a hybrid work model Possibility to purchase up to 5 extra days off per year Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life) Our pension offerings provide flexibility and long-term security for our employees beyond their careers. The opportunity to receive guaranteed income for life via our defined benefit pension plan. Company Overview We created a purpose-driven company based on Values and a belief that insurance is about people, not things. It was founded in 1809, and is headquartered in Toronto, Ontario, CAN, with a workforce of 10001+ employees. Its website is