IT Specialist
BrainStation is a global leader in digital skills training and workforce transformation. As an IT Specialist, you will manage level 1 support tickets, facilitate new hire hardware deployment, and assist in maintaining team and office productivity.ResponsibilitiesMaintain hardware inventory and manage device repairsManage IT tickets in a timely manner to meet SLAsResearch new technology and tools and share those findings with the teamCommunicate clearly and effectively with all members of our teamSkillsGoogle Workspace admin experience requiredWiFi and Networking experience is requiredUbiquiti/Meraki hardware and software experience is an assetIT System Administrator technical degree/background is an assetExperience with tools such as JIRA, ConfluenceExperience with the following platforms: MacOS, iOS, AndroidExperience with VMWare specifically Workspace One UEM, Kandji and FreshService inventory managementExperience with SoC2/IT Audit processesBenefitsComprehensive Health & Wellness Benefits PackageSocials, Outings & RetreatsRetirement PlanningParental Leave ProgramNew Device AllowanceCulture of Learning & DevelopmentFlexible Working HoursWork from Home FlexibilityService Recognition ProgramsCompany OverviewBrainStation is a global leader in digital skills training, empowering businesses and brands to succeed in the digital age. It was founded in 2012, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.brainstation.io.Company H1B SponsorshipBrainStation has a track record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.
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