IT Service Technician

Requisitos de trabalho Why work for us? Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the world to breathe easier, live greener, and go further than ever before. With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry’s most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways. Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we’re always looking for top talent ready to bring their best. Come grow with us! This position is responsible for: Responsible for daily operations of servers that includes updating, proper monitoring, backups, and timely resolution of issues and management of AD environment Responsible for daily support and operations of user end-point devices to include desktops/laptops/mobile devices Upgrading systems by implementing and maintaining security controls Recommends hardware/software solutions to improve uptime and monitoring of environment Responsible for Network environment LAN & WAN to support 100% up time Implementation and evolution of network access controls Lead network efforts to mitigate and investigate security incidents Develop automation and utilize frameworks to scale both protection and mitigation tools Prepares policies and best practice guidelines Responsible for security events that includes monitoring of environment, defining access privileges Keep Unifrax safe through active operation and defense of critical network infrastructure Assist business partners in assessing the feasibility of technical or process solutions to meet business needs Adheres to change control procedures Monitoring of user tickets/calls and demands through the Service Desk tool Prepares reports for review by executive staff Maintains technical knowledge by continuous education by attending workshops and reviewing proper education material If you are interested in being part of a world class IT function here at Alkegen then we would love to hear from you. At Alkegen, we strive every day to help people – ALL PEOPLE – breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world. Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran’s status, or any other protected class. Alkegen is a specialty materials leader serving mission-critical systems that the world is focused on for the future, including: battery technologies, electric vehicles, filtration media, and specialty insulation materials that enable customers to reduce fossil fuel consumption, save energy, and live greener. We help people breathe easier, live greener, and go further than ever before. Our experience speaks for itself. We are a vertically integrated manufacturer with the global reach and talent to solve your most demanding applications. With 60 manufacturing facilities and 9,000+ highly skilled employees located around the world, we can solve any challenge. Dedicated to sustainability and human health, we are uniquely positioned to help customers impact the environment in meaningful ways.

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