IT Portfolio Operations Project Manager

Remote Full-time
Job ID 82011 Location Sacramento Full/Part Time Full Time Job Summary #CA-FT Under the direction of the Manager, IT Portfolio Management, the IT Portfolio Operations Project Manager serves as a recognized divisional expert in in IT portfolio governance, responsible for developing and implementing enterprise portfolio management standards that ensure compliance, accuracy, and transparency of the UC Davis Health IT project portfolio. The incumbent leads the advancement of divisional portfolio governance practices, applying expert knowledge to design evaluation criteria, refine policies, and recommend enterprise process improvements. As a divisional authority, the position resolves complex, cross-functional challenges where analysis requires judgement in unstructured and variable conditions. This role applies advanced project and program management concepts to resolve highly complex issues where analysis requires evaluating diverse factors and variable conditions. The Portfolio Operations Project Manager functions with a high degree of autonomy and manages projects and programs of broad and diverse scope, supporting divisional decision-making through reporting and analysis and alignment with the IT department's strategic priorities. Apply By Date: December 17, 2025 at 11:59pm. Selection activities may start at any time. Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position • Project Management Professional (PMP) Certification • Bachelor's degree in Business Administration, Information Systems, or related field; or equivalent combination of education and experience • 5+ years of progressively responsible experience in IT project, program, or portfolio management • Experience designing and implementing portfolio governance frameworks, policies, and processes • Advanced knowledge of IT project and portfolio management methodologies and governance frameworks • Ability to function with a high degree of autonomy, exercising judgment in complex, unstructured problem-solving situations • Strong analytical skills with expertise in developing dashboards, KPIs, and compliance reports to support executive decision-making • Excellent communication and leadership skills with the ability to mentor, train, and influence adoption across the IT Division • Demonstrated ability to manage programs of broad scope and complexity, with cross-functional and institutional impact • Proven ability to conduct in-depth data analysis and translate findings into actionable recommendations for leadership Preferred Qualifications • ITIL v4 Certification • 7+ years of program or governance leadership in healthcare, higher education, or similarly complex enterprise environments • Experience with ServiceNow Strategic Portfolio Management (SPM) or equivalent enterprise portfolio tools • Experience working in a large health care system and familiar with clinical and operational applications • Knowledge of ServiceNow SPM reporting and workflow configuration • Familiarity with ITIL, Agile, and change management practices • Demonstrated success in leading cross-functional teams and coordinating with external vendors or peer institutions • Familiarity with financial, HR, and clinical systems as they relate to IT portfolio management Key Responsibilities • 30% - Portfolio Governance & Lifecycle Management • 20% - Reporting & Analytics • 15% - Auditing & Compliance Monitoring • 15% - Training Development & Delivery • 10% - ServiceNow Process Enablement • 10% - Stakeholder Engagement & Communication Department Overview The Portfolio Planning & Governance (PPG) division is a strategic function within the IT Office of the CIO (OCIO). PPG provides transparency, governance, and oversight of the IT project portfolio, ensuring initiatives align with organizational strategy, resources are allocated effectively, and decision-makers have access to accurate and timely portfolio information. PPG is responsible for overseeing and maintaining the IT project portfolio across UC Davis Health. Core functions include: • Overseeing the intake and planning of IT initiatives • Monitoring portfolio health and visibility through reporting and analysis • Partnering with the OCIO Leadership Cabinet and IT Division Portfolio Leaders to ensure alignment with business goals • Supporting the OCIO with data-driven recommendations to inform prioritization and resource allocation The mission of PPG is to provide the Office of the CIO with clear, timely, and comprehensive visibility into the IT portfolio, enabling effective oversight of project status and portfolio health to support informed decision-making and strategic alignment. Department Specific Job Scope The IT Portfolio Operations Project Manager is responsible for implementing and coordinating portfolio governance processes, including intake and demand management processes, lifecycle standards, and portfolio reporting practices. This includes applying established evaluation criteria, policies, and procedures to promote consistency across the IT Division and support informed decision making by divisional leadership. The incumbent applies advanced project management frameworks to resolve complex portfolio issues, conduct detailed analysis of cross-functional impacts, and recommends divisional process improvements. The Portfolio Operations Project Manager interacts regularly with divisional leadership, portfolio leads, and external vendors to coordinate solutions, ensuring compliance with governance standards. Operating with a high degree of autonomy, this role leads initiatives that improve data quality, portfolio transparency, and support adoption of governance practices across the IT Division. The outcomes enhance IT's ability to manage resource utilization, track progress effectively, and provide timely information to divisional leaders. POSITION INFORMATION • Salary or Pay Range: $8,533.33- $16,866.66 • Salary Frequency: Monthly • Salary Grade: Grade 25 • UC Job Title: TCHL PROJECT MGT PROFL 4 • UC Job Code: 000522 • Number of Positions: 1 • Appointment Type: Staff: Career • Percentage of Time: 100 • Shift (Work Schedule): M - F, 8am-5pm • Location: UCDHAS Building (HSP165) • Union Representation: 99 - Non-Represented (PPSM) • Benefits Eligible: Yes • Accepting applicants for hybrid or remote work Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy or and our . If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: • High quality and low-cost medical plans to choose from to fit your family's needs • UC pays for Dental and Vision insurance premiums for you and your family • Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave • Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement • Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement • Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement • Access to free professional development courses and learning opportunities for personal and professional growth • WorkLife and Wellness programs and resources • On-site Employee Assistance Program including access to free mental health services • Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage • Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles • Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found Physical Demands • Standing - Occasional Up to 3 Hours • Walking - Occasional Up to 3 Hours • Sitting - Frequent 3 to 6 Hours • Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours • Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours • Bending/Stooping - Occasional Up to 3 Hours • Squatting/Kneeling - Occasional Up to 3 Hours • Twisting - Occasional Up to 3 Hours • Reaching overhead - Occasional Up to 3 Hours • Keyboard use/repetitive motion - Frequent 3 to 6 Hours Mental Demands • Sustained attention and concentration - Frequent 3 to 6 Hours • Complex problem solving/reasoning - Occasional Up to 3 Hours • Ability to organize & prioritize - Frequent 3 to 6 Hours • Communication skills - Frequent 3 to 6 Hours • Numerical skills - Occasional Up to 3 Hours • Constant Interaction - Frequent 3 to 6 Hours Job ID 82011 Location Sacramento Full/Part Time Full Time Job Summary #CA-FT Under the direction of the Manager, IT Portfolio Management, the IT Portfolio Operations Project Manager serves as a recognized divisional expert in in IT portfolio governance, responsible for developing and implementing enterprise portfolio management standards that ensure compliance, accuracy, and transparency of the UC Davis Health IT project portfolio. The incumbent leads the advancement of divisional portfolio governance practices, applying expert knowledge to design evaluation criteria, refine policies, and recommend enterprise process improvements. As a divisional authority, the position resolves complex, cross-functional challenges where analysis requires judgement in unstructured and variable conditions. This role applies advanced project and program management concepts to resolve highly complex issues where analysis requires evaluating diverse factors and variable conditions. The Portfolio Operations Project Manager functions with a high degree of autonomy and manages projects and programs of broad and diverse scope, supporting divisional decision-making through reporting and analysis and alignment with the IT department's strategic priorities. Apply By Date: December 17, 2025 at 11:59pm. Selection activities may start at any time. Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position • Project Management Professional (PMP) Certification • Bachelor's degree in Business Administration, Information Systems, or related field; or equivalent combination of education and experience • 5+ years of progressively responsible experience in IT project, program, or portfolio management • Experience designing and implementing portfolio governance frameworks, policies, and processes • Advanced knowledge of IT project and portfolio management methodologies and governance frameworks • Ability to function with a high degree of autonomy, exercising judgment in complex, unstructured problem-solving situations • Strong analytical skills with expertise in developing dashboards, KPIs, and compliance reports to support executive decision-making • Excellent communication and leadership skills with the ability to mentor, train, and influence adoption across the IT Division • Demonstrated ability to manage programs of broad scope and complexity, with cross-functional and institutional impact • Proven ability to conduct in-depth data analysis and translate findings into actionable recommendations for leadership Preferred Qualifications • ITIL v4 Certification • 7+ years of program or governance leadership in healthcare, higher education, or similarly complex enterprise environments • Experience with ServiceNow Strategic Portfolio Management (SPM) or equivalent enterprise portfolio tools • Experience working in a large health care system and familiar with clinical and operational applications • Knowledge of ServiceNow SPM reporting and workflow configuration • Familiarity with ITIL, Agile, and change management practices • Demonstrated success in leading cross-functional teams and coordinating with external vendors or peer institutions • Familiarity with financial, HR, and clinical systems as they relate to IT portfolio management Key Responsibilities • 30% - Portfolio Governance & Lifecycle Management • 20% - Reporting & Analytics • 15% - Auditing & Compliance Monitoring • 15% - Training Development & Delivery • 10% - ServiceNow Process Enablement • 10% - Stakeholder Engagement & Communication Department Overview The Portfolio Planning & Governance (PPG) division is a strategic function within the IT Office of the CIO (OCIO). PPG provides transparency, governance, and oversight of the IT project portfolio, ensuring initiatives align with organizational strategy, resources are allocated effectively, and decision-makers have access to accurate and timely portfolio information. PPG is responsible for overseeing and maintaining the IT project portfolio across UC Davis Health. Core functions include: • Overseeing the intake and planning of IT initiatives • Monitoring portfolio health and visibility through reporting and analysis • Partnering with the OCIO Leadership Cabinet and IT Division Portfolio Leaders to ensure alignment with business goals • Supporting the OCIO with data-driven recommendations to inform prioritization and resource allocation The mission of PPG is to provide the Office of the CIO with clear, timely, and comprehensive visibility into the IT portfolio, enabling effective oversight of project status and portfolio health to support informed decision-making and strategic alignment. Department Specific Job Scope The IT Portfolio Operations Project Manager is responsible for implementing and coordinating portfolio governance processes, including intake and demand management processes, lifecycle standards, and portfolio reporting practices. This includes applying established evaluation criteria, policies, and procedures to promote consistency across the IT Division and support informed decision making by divisional leadership. The incumbent applies advanced project management frameworks to resolve complex portfolio issues, conduct detailed analysis of cross-functional impacts, and recommends divisional process improvements. The Portfolio Operations Project Manager interacts regularly with divisional leadership, portfolio leads, and external vendors to coordinate solutions, ensuring compliance with governance standards. Operating with a high degree of autonomy, this role leads initiatives that improve data quality, portfolio transparency, and support adoption of governance practices across the IT Division. The outcomes enhance IT's ability to manage resource utilization, track progress effectively, and provide timely information to divisional leaders. POSITION INFORMATION • Salary or Pay Range: $8,533.33- $16,866.66 • Salary Frequency: Monthly • Salary Grade: Grade 25 • UC Job Title: TCHL PROJECT MGT PROFL 4 • UC Job Code: 000522 • Number of Positions: 1 • Appointment Type: Staff: Career • Percentage of Time: 100 • Shift (Work Schedule): M - F, 8am-5pm • Location: UCDHAS Building (HSP165) • Union Representation: 99 - Non-Represented (PPSM) • Benefits Eligible: Yes • Accepting applicants for hybrid or remote work Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy or and our . If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: • High quality and low-cost medical plans to choose from to fit your family's needs • UC pays for Dental and Vision insurance premiums for you and your family • Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave • Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement • Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement • Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement • Access to free professional development courses and learning opportunities for personal and professional growth • WorkLife and Wellness programs and resources • On-site Employee Assistance Program including access to free mental health services • Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage • Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles • Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found Physical Demands • Standing - Occasional Up to 3 Hours • Walking - Occasional Up to 3 Hours • Sitting - Frequent 3 to 6 Hours • Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours • Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours • Bending/Stooping - Occasional Up to 3 Hours • Squatting/Kneeling - Occasional Up to 3 Hours • Twisting - Occasional Up to 3 Hours • Reaching overhead - Occasional Up to 3 Hours • Keyboard use/repetitive motion - Frequent 3 to 6 Hours Mental Demands • Sustained attention and concentration - Frequent 3 to 6 Hours • Complex problem solving/reasoning - Occasional Up to 3 Hours • Ability to organize & prioritize - Frequent 3 to 6 Hours • Communication skills - Frequent 3 to 6 Hours • Numerical skills - Occasional Up to 3 Hours • Constant Interaction - Frequent 3 to 6 Hours Apply tot his job
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