IT Business Analyst

The N.C. Department of Information Technology is dedicated to safeguarding and preserving the lives and property of the people of North Carolina. They are seeking an IT Business Analyst to assist the Applications Team with system administration for web-based applications, collect user requirements, provide technical support, and document routines.ResponsibilitiesAssists the Applications Team with system administration for several web-based applicationsDuties include collecting user requirements from end users on IT applications, supporting end users with SRMP and SERA access and providing technical supportWorks closely with the programmers on the application development team and helps translate end user requests into meaningful work objectivesHelps test new applications to find bugs, issues and other problemsResponsible for documenting routines and creating Standard Operating ProceduresSkillsBachelor's degree in business administration, computer science, or any related field from an appropriately accredited institution and one year of experience in business consultation, process improvement, or requirement gathering in an information technology environmentAssociate degree in business administration, computer science or any related field from an appropriately accredited institution and two years of related experienceHigh School or GED and four years of related experienceAn equivalent combination of education and experienceExperience facilitating technical trainings to adult professionalsExperience collecting user requirements and documenting processes in a technical environmentExperience providing technical support to end usersExperience testing web based applications for responsive design and browser compatibilityExperience maintaining websites using Drupal or a content management system (CMS)BenefitsPaid vacationPaid sick leavePaid holidaysRetirementHealth insuranceCompany OverviewThe N.C. It was founded in 2015, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://it.nc.gov.



Apply To This Job