IT Asset Support Technician

Consumer Cellular, Inc. is a wireless provider focused on serving Americans aged 50 and above. They are seeking an IT Asset Support Technician to manage the day-to-day operations of IT Asset Management, including shipping, receiving, tracking, and imaging of IT hardware. Responsibilities Receive incoming IT equipment and verify contents against purchase orders Log and track assets using inventory management systems Image laptops and desktops using standard company procedures Package and ship IT hardware to employees and remote offices Maintain organized storage and staging areas for IT assets Assist with returns, repairs, and warranty claims Support basic troubleshooting during imaging and setup Help with periodic inventory audits and reconciliations Skills High school diploma or equivalent; some college or technical training preferred 1+ year of experience in IT support, shipping/receiving, or asset management Familiarity with Windows OS and basic PC hardware Ability to lift and move IT equipment (up to 50 lbs) Strong attention to detail and organizational skills Comfortable using shipping platforms (UPS, FedEx) and asset tracking tools Experience with imaging tools like Intune, SCCM, Autopilot, or MDT Exposure to ITAM platforms (e.g., Service Desk Plus, ServiceNow, Lansweeper) CompTIA A+ or similar certification Benefits Medical insurance (98% company-paid for full-time employee only coverage) Dental and Vision insurance (100% company-paid for full-time employee only coverage) 401(k) company match of 100% up to 6% of your pay Discounted Consumer Cellular wireless phone plan for employees Paid Time Off (PTO) available following a 30-day waiting period 6 company-paid holidays plus 16 hours of floating holiday accrual per year Flexible Spending Accounts (FSA) for health care and dependent care expenses Life and AD&D insurance equal to 1x your annual earnings (100% company-paid) Long-Term Disability insurance (100% company-paid) Employee Assistance Program (100% company-paid) Education reimbursement Employee rewards program Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions. Company Overview Consumer Cellular has more than four million customers nationwide and is a top-rated wireless provider that markets no-contract cellphones and service plans primarily to those 50-plus. It was founded in 1995, and is headquartered in Scottsdale, Arizona, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Consumer Cellular, Inc. has a track record of offering H1B sponsorships, with 1 in 2024, 3 in 2021. Please note that this does not guarantee sponsorship for this specific role.