IT Administrator - Operations
Description:
• Helpdesk/Technical Support:
• Provide first-level support for Windows OS, MAC, Google Workspace, Office 365, antivirus software, and endpoint tools.
• Troubleshoot hardware and software issues, resolve technical problems, and provide guidance to end-users.
• Assist with the setup, configuration, and maintenance of desktops, laptops, and other IT peripherals.
• Networking Support:
• Assist with basic configuration and troubleshooting of routers, switches, and other networking equipment.
• Assist in setting up LAN/WAN connections, ensuring proper connectivity, and resolving network-related issues.
• Collaborate with network service providers to maintain a reliable and secure network infrastructure.
• Systems Monitoring and Auditing:
• Implement and manage systems for employee time tracking, attendance, and background checks.
• Conduct regular audits of IT systems, ensuring compliance with security protocols and industry standards.
• Evaluate and recommend new systems and software solutions to enhance operational efficiency.
• Coordinate software migrations, data migrations, and provide support during the transition process.
• Operations Management:
• Oversee the delivery and setup of new laptops for employees, ensuring proper configuration and installation of necessary software.
• Manage office landline services, including responding to inquiries, troubleshooting issues, and coordinating with service providers.
• Handle physical mail and courier services, ensuring timely delivery and distribution.
Requirements:
• Bachelor’s degree in information technology, Computer Science, or a related field.
• Proven experience in IT support and operations management.
• Strong knowledge of Windows OS, MAC, Google Workspace, Office 365, and antivirus software.
• Familiarity with basic networking concepts, routers, switches, and LAN/WAN setup.
• Excellent problem-solving skills and ability to handle technical issues independently.
• Strong organizational and multitasking abilities, with attention to detail.
• Good communication and interpersonal skills, with the ability to effectively interact with end-users and stakeholders.
• Ability to adapt to changing technologies and prioritize tasks in a fast-paced environment.
Benefits:
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• Helpdesk/Technical Support:
• Provide first-level support for Windows OS, MAC, Google Workspace, Office 365, antivirus software, and endpoint tools.
• Troubleshoot hardware and software issues, resolve technical problems, and provide guidance to end-users.
• Assist with the setup, configuration, and maintenance of desktops, laptops, and other IT peripherals.
• Networking Support:
• Assist with basic configuration and troubleshooting of routers, switches, and other networking equipment.
• Assist in setting up LAN/WAN connections, ensuring proper connectivity, and resolving network-related issues.
• Collaborate with network service providers to maintain a reliable and secure network infrastructure.
• Systems Monitoring and Auditing:
• Implement and manage systems for employee time tracking, attendance, and background checks.
• Conduct regular audits of IT systems, ensuring compliance with security protocols and industry standards.
• Evaluate and recommend new systems and software solutions to enhance operational efficiency.
• Coordinate software migrations, data migrations, and provide support during the transition process.
• Operations Management:
• Oversee the delivery and setup of new laptops for employees, ensuring proper configuration and installation of necessary software.
• Manage office landline services, including responding to inquiries, troubleshooting issues, and coordinating with service providers.
• Handle physical mail and courier services, ensuring timely delivery and distribution.
Requirements:
• Bachelor’s degree in information technology, Computer Science, or a related field.
• Proven experience in IT support and operations management.
• Strong knowledge of Windows OS, MAC, Google Workspace, Office 365, and antivirus software.
• Familiarity with basic networking concepts, routers, switches, and LAN/WAN setup.
• Excellent problem-solving skills and ability to handle technical issues independently.
• Strong organizational and multitasking abilities, with attention to detail.
• Good communication and interpersonal skills, with the ability to effectively interact with end-users and stakeholders.
• Ability to adapt to changing technologies and prioritize tasks in a fast-paced environment.
Benefits:
Apply Now
Apply Now