Investigations Data Analyst, Deceptive Behaviors - USDS
About the position Responsibilities • Analyze quantitative and qualitative data to generate analytic judgments and products for internal trust & safety, legal, and executive customers. • Use all available internal and external data sources to produce actionable intelligence on high-harm threat actors, their networks, and threat organizations in the topic area of Influence Operations. • Identify risk patterns and link abusive behavior through data analysis. • Work cross-functionally with internal teams on investigations, escalations, and incident response. • Identify process and policy gaps and develop actionable recommendations to resolve them. • Handle sensitive information in compliance with Terms of Service, applicable laws, and internal procedures while protecting user privacy. • Collaborate with a team of global experts to respond to known threat actors and proactively build queries to discover potential threats. • Monitor ongoing current affairs and abusive trends to iterate proactive measures to keep users safe. Requirements • Bachelor's degree or higher in Criminal Justice, Political Science, Economics, Business, Journalism, International Relations, Foreign Affairs, Cybersecurity, or equivalent experience. • 1-3 years of investigations experience in trust & safety, law enforcement, intelligence, security, or risk fields. • Analytic and investigative experience assessing large datasets to extract high fidelity signals. • Intermediate proficiency in SQL or other relational database languages. • Experience working in crisis management and response. • Experience protecting highly confidential information. • A proven record of identifying signals of nefarious behavior or feature abuse and using creativity to mitigate complex threats. Nice-to-haves • Investigations experience focused on Influence Operations. • Experience working with international partners in different time zones. • An understanding of online deceptive and manipulative behavior. • Knowledge of the signals of specific threat actors and their cross-platform tactics. • Independently troubleshoot technical issues or bugs. • Rapidly shift priorities based on evolving challenges to the platform. • Identify anomalous behavior and determine ways for further exploring new research leads. • Communicate complex concepts to broader stakeholders without shared expertise. • Ability to work in a high tempo environment and adapt to day-to-day challenges. • Resilience and commitment to self-care to manage the emotional demands of the role. Benefits • 100% premium coverage for employee medical insurance, approximately 75% for dependents, and a Health Savings Account (HSA) with company match. • Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans. • Flexible Spending Account (FSA) options for Health Care, Limited Purpose, and Dependent Care. • 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) and 10 paid sick days per year. • 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. • Mental and emotional health benefits through EAP and Lyra. • 401K company match, gym, and cellphone service reimbursements. Apply tot his job