Internship - Loan Servicing

About the position

The Internship in Loan Servicing at Societe Generale offers a unique opportunity for individuals looking to gain hands-on experience in the IT sector, specifically within the financial services industry. Interns will be involved in translating business needs into user stories, preparing design options, and collaborating continuously with various stakeholders including Product Owners, Business Analysts, and Agile developers. This role emphasizes the importance of communication and teamwork, as interns will be expected to advise team members on functional aspects and contribute to the development of prototypes in collaboration with UX Designers. The internship is designed to provide a comprehensive understanding of the loan servicing process and the technology that supports it, while also allowing interns to engage with complex operational processes and technology architecture. Interns will analyze business needs based on priorities set by stakeholders, studying the impacts of these needs in terms of options, risks, and costs. They will assist the Product Owner and the team in breaking down requirements into detailed user stories, ensuring that all aspects of the project are well-documented and understood. The internship will also involve using agile methodologies such as Design Thinking and UX Design to create prototypes that developers will implement. This hands-on experience is invaluable for those looking to build a career in IT and finance, as it combines technical skills with business acumen in a fast-paced environment.

Responsibilities
• Analyze business needs according to the priorities given by the stakeholders.
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• Study the impacts of business needs according to the options, the risks and the costs.
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• Help Product Owner and the team to break down the needs into detailed 'stories'.
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• Translate needs into user stories.
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• Prepare design options.
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• Contribute to exchanges and collaborate continuously with stakeholders (PO, BAs, Agile developers...), communicate and advise team members on the functional aspects.
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• Use the UX Designer to create prototypes to be implemented by developers using agile methods such as design Thinking or UX Design.

Requirements
• Excellent verbal and written communication skills.
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• Meeting management skills including agenda setting, time management, drafting minutes.
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• Ability to interact with a large set of stakeholders across team managers, business lines, regulatory/audit stakeholders, and senior management.
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• Ability to prioritize and organize in a complex and fast-paced environment.
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• Ability to set timelines and deliver on-time.
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• Ability to drive diverse and varied stakeholder groups to a common goal.
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• Ability to manage multiple topics at one time.
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• Ability to develop delivery plans under uncertainty and manage stakeholder expectations.
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• Familiarity with letters of credit systems (Loan IQ), regulatory systems (BDR).
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• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
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• Knowledge of project management methodologies (waterfall, agile, etc.).
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• Experience working with complex operational process flows and technology architecture.
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• Understanding of Anti-Money Laundering, OFAC, Sanctions regulatory landscape.

Nice-to-haves
• Knowledge of another language is a plus.

Benefits
• Hybrid work arrangement that offers flexibility to work remotely and on-site.
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• Diversity and Inclusion initiatives that promote a diverse workforce.
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• Opportunities for professional development and career advancement.

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