Intern, Reservation Operations

Why Headout?We’re a rocketship: 9-figure revenue, record growth, and profitableWith $130M in revenue, guests in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in the travel industry, and we’re just getting started. We've raised $60M+ from top-tier investors and are building a durable company for the long term — because that's what our mission needs and deserves. We’re growing, profitable and nowhere near done.What we do is importantIn an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and most delightful way to head out to a real-life experience — from immersive tours to museums to live events and everything in between.Why now?The foundation is strong. The opportunity ahead is even bigger. We’ve hit profitability, built momentum, and proven the model — but there’s so much more to build. If you’re looking to join a company where the trajectory is steep and your impact is real, this is the moment.Our cultureReinventing the travel industry isn't easy, but that's the fun part.We care deeply about ownership, craft, and impact, and we’re here to do the best work of our careers. We won’t pretend like it’s for everyone but if you’re a builder who loves solving tough problems, you’ll feel right at home. Read more about our unique values here: HeadoutPlaybook">https://bit.ly/HeadoutPlaybook ‍ The roleWe are looking to bring on board a motivated and detail-obsessed Intern, Reservation Operations to support critical backend workflows at Headout. This role is ideal for someone who thrives on accuracy, enjoys working with spreadsheets, and is eager to gradually grow into a broader role that touches key operational processes.The internship spans 9 months, beginning with a 3-month foundational phase focused on data entry. This initial phase is designed to help you deeply understand our reservation systems, workflows, and how the fulfillment engine at Headout operates. By working closely with the core data, you’ll develop an eye for detail and gain contextual knowledge essential for supporting complex operational tasks.Following this, your responsibilities will expand to include core fulfillment activities, such as booking confirmations, basic data analysis, report generation, and resolving issues on both the customer and service provider (SP) fronts. You'll get hands-on exposure to how data, people, and systems interact at scale in a high-growth environment. Interns who show strong ownership, learning agility, and execution typically move into full-time roles at the end of their internship.This is a remote-first role, open to candidates across India. What makes this role special?Start Strong. You’ll kick off by mastering the reservation data backbone of Headout. Your early work will help you build fluency in the processes and tools that power our guest experiences.Cross-Functional Exposure. You’ll work closely with operations, customer experience, and supply teams, gaining insight into how each function plays a part in delivering a smooth booking experience to Headout guests worldwide.Learning by Doing. This is not just about inputting data. It’s about understanding how data drives outcomes. You'll build process discipline, strengthen your analytical mindset, and develop real-world problem-solving skills. What skills experience do you need?You’re detail-oriented. Accuracy is your default mode. You take pride in producing clean, error-free work and proactively double-checking outputs.You’re tool-savvy. You have hands-on experience with Google Sheets and Microsoft Excel, and are comfortable with formulas, filters, and navigating large datasets.You’re organized and dependable. You manage your workload independently, meet deadlines reliably, and bring consistency to every task, no matter how small.You’re eager to grow. You’re not just here to enter data. You're here to understand the big picture and support fulfillment at scale.You’re a clear communicator. You can flag inconsistencies and data issues clearly and work collaboratively across teams to resolve them.You’re a fast learner. You pick up new tools and processes quickly and are open to feedback, iteration, and experimentation.➕BonusHave prior internship or academic project experience in data operations, reporting, or analysisHave worked on customer operations or order fulfillment processesAre comfortable working in high-growth, fast-paced environmentsUnderstand how performance metrics and data accuracy influence business decisionsEEO statementAt Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at [email protected] policyPlease note that once youprofile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.Originally posted on Himalayas

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