Integration Engineer, Client Experience
Job Description: • Design and Build Custom Integrations: Serve as the technical expert to design, build, test, and deploy bespoke data integrations and custom solutions that fulfill unique client requirements during the onboarding process. • Technical Scoping and Estimation: Collaborate closely with the Implementations team to review client data, define technical scopes, provide accurate effort estimates, and establish clear timelines for integration delivery. • Code Quality and Standards: Ensure all custom code and integration services adhere to internal best practices, maintain high quality standards, and are robust, scalable, and secure. • Handover and Optimization: Design integrations with the client operations team in mind, ensuring a smooth technical handover post-go-live and establishing clear processes for ongoing maintenance and support. • Develop Reusable Assets: Identify opportunities to standardize common integration patterns and build reusable tools, scripts, and templates to increase the efficiency of the overall Client Experience team. • Comprehensive Documentation: Create and maintain detailed technical documentation, including architecture diagrams, integration specifications, data dictionaries, and operational runbooks for every deployed solution. • Post-Deployment Support: Provide technical support and escalation for integrations, working to quickly resolve production issues that require deep knowledge of the custom solution. Requirements: • Bachelor's degree in a related field or equivalent experience. A BS in Computer Science or a similar technical discipline is strongly preferred. • 5+ years of professional experience in a highly technical role such as Integrations Engineer, Solutions Architect, or Technical Consultant. • Possess and consistently apply a deep understanding of industry best practices for system architecture, data security, and API design. • Expert-level proficiency in Python, with experience in Golang or similar compiled languages. • Mastery of SQL and a strong understanding of both relational and NoSQL databases. • Extensive experience with designing, implementing, and managing 3rd party API integrations. • Proven experience with cloud-based technologies and advanced skills in scripting and automation to solve complex business problems. • Demonstrates a high degree of autonomy, thriving in ambiguous situations and managing multiple priorities and deadlines with minimal supervision. • A strong understanding of business operations, objectives, and strategies, with the ability to align technical solutions with business goals. • Proven track record of designing, building, and delivering complex technical solutions for enterprise clients. • Proven experience in designing, implementing, or administering Managed File Transfer (MFT) solutions to ensure secure and reliable data exchange. Benefits: Apply tot his job