Insurance Processing Associate

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Insurance Processing Associate Join our team at Nebraska Medicine as an Insurance Processing Associate for our Patient Financial Services team! We're searching for a dedicated individual to provide exceptional customer support at our ECCP location in the Mutual of Omaha building, Omaha, Nebraska near 33rd and Farnam. As an Insurance Processing Associate, you'll play a pivotal role in efficiently handling insurance-related inquiries and tasks. Collaborate with patients, insurance providers, and internal teams to ensure accurate and timely resolution of insurance authorizations. Exceed productivity and quality benchmarks, actively contribute to team goals, and adhere to policies and regulations. Join us in maintaining excellent customer relations, contributing to the financial success of our organization, and advocating for patients. If you have questions about applying for the Insurance Processing Associate, please contact Jana Whitmarsh at [email protected] Details Monday-Friday Hours are flex with a start time between 6:30 and 9 am. Then work an 8 hour shift. Office closes at 5:30. (Training hours are 7:00a-3:30pm). ECCP location in the Mutual of Omaha building, Omaha, Nebraska near 33rd and Farnam. Potential to work from home after 6 month training period is completed. Must be located in either Nebraska or Iowa. Why Work at Nebraska Medicine? Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve. Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Be part of something extraordinary at Nebraska Medicine! Duties: Insurance Processing Associate Provide customer service through efficient processing of required information throughout the process of scheduling, pre-registration/pre-admission, and insurance verification in a timely, organized, courteous and professional manner. Verify eligibility and benefits related to insurance coverage including co-pay requirements, deductibles, out of pocket, life time maximums, and obtain authorization and referral requirements on defined organizational accounts. Complete pre-registration process for ambulatory clinics. Required Qualifications: Insurance Processing Associate • High school education or equivalent required. • Minimum of two years post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in accounts receivable, health care billing or customer service (one year of education equals one year of experience) required. • Multi-tasking and problem solving abilities required. • Knowledge of computer based programs such as Microsoft Excel and Word required. • Strong verbal and written communication skills required. • Strong organizational skills with aptitude for detail oriented work required. • Ability to type a minimum of 30 words per minute with 90% accuracy required. Preferred Qualifications: Insurance Processing Associate • Prior experience in an insurance or medical office environment preferred. • Associate's degree in business administration or college level business coursework preferred. • Certified coder preferred. • Knowledge of Correct Coding Initiative (CCI), Outpatient Code Editor (OCE), National Coverage Determination (NCD), and Local Coverage Determination (LCD) edits preferred. • Knowledge of third party payer edits preferred. • Working knowledge of medical terminology including International Classification of Diseases (ICD), Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) coding preferred. • Knowledge of databases and flowcharting processes preferred. • 9005ICAL terminology preferred. Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status. Nebraska Medicine includes two hospitals, the state's largest and highest rated Nebraska Medical Center and Bellevue Medical Center, along with more than 70 primary care and specialty clinics. Nebraska Medicine and our research and education partner, the University of Nebraska Medical Center (UNMC), share the same mission: to lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care. Every colleague plays a key role in upholding our promise of “Serious Medicine, Extraordinary Care” to our patients and their families. Working with Nebraska Medicine means committing to meaningful, impactful work that will elevate the success of your fellow colleagues and will help our patients and their families feel comfortable, confident and cared for. Use this tool to search for jobs with Nebraska Medicine. Opportunities include full-time, part-time and casual positions in patient care, nursing, nursing support, allied health, diagnostics, administration, customer service, facilities, IT and more. If you are seeking Physician Opportunities, please visit NebraskaMed.com/Careers/Physician-opportunities For opportunities in Food and Environmental Services, please visit NebraskaMed.com/Careers/Food-environmental-services The option to create an automated alert of new job postings is available to candidates. You must create/sign in to our external career site by clicking “Sign In” in the top right corner of the page. If you have not created a sign in yet, please follow the directions on the page. A confirmation email will be sent that you must confirm before any job alerts will be sent. Job alerts are sent daily when a new job requisition is posted that meets your job alert criteria.

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