Inside Sales Representative — Work from Home

The Forehand Agency is seeking a sales-oriented Inside Sales Representative to support account growth by evaluating customer needs, recommending tailored solutions, and closing business through high-volume inbound and outbound contact. This remote-friendly, work-from-home role emphasizes consultative selling, pipeline management, and measurable sales performance within a small, collaborative team. Structured onboarding and ongoing training provide clear advancement paths and rapid ramp-up. Key Responsibilities • Handle a high volume of outbound interactions using a consistent customer-experience methodology and consultative selling techniques. • Qualify leads, conduct needs assessments, present tailored life and health insurance solutions, and close sales aligned with customer objectives. • Pursue upsell, cross-sell, and retention opportunities to maximize account value and revenue growth. • Maintain and advance pipeline activity to meet daily, weekly, and monthly sales targets and conversion goals. • Aim for first-call resolution by troubleshooting, coordinating timely follow-up, and escalating issues as appropriate. • Accurately document interactions, opportunities, and outcomes in CRM and contact-center systems; ensure account records and forecasts remain current and reliable. • Participate in structured onboarding, ongoing skill development, and regular sales coaching; collaborate with teammates to refine outreach strategies, messaging, and processes. Qualifications • High school diploma or equivalent; college students, recent graduates, interns, and career changers are encouraged to apply. • Minimum age 18 and willingness to obtain and maintain a state life and health insurance license. • Dependable, coachable, and motivated by incentive-based, performance-driven compensation. • Proven or demonstrable aptitude for consultative selling, closing, or high-volume outreach; prior telesales, inside sales, or customer-service experience is beneficial but not required. • Clear and professional verbal and written communication skills with a strong customer-service orientation. • Comfortable with basic PC tasks and able to quickly learn contact-center, CRM, and sales productivity tools. • Able to multitask and maintain productivity in a fast-paced, high-volume sales environment. Performance expectations • Meet or exceed established targets for sales, conversion rates, customer satisfaction, and productivity. • Consistently maintain accurate CRM records and pipeline visibility to support forecasting and territory management. • Demonstrate responsiveness to coaching, continuous improvement, and readiness for increased responsibility and leadership. What We Offer • Remote-friendly work-from-home arrangement with flexible scheduling to support work–life balance. • Competitive, performance-based commission and incentive structure, including regular recognition and short-term contests. • Structured onboarding, hands-on sales training, and ongoing coaching to accelerate earning potential and career progression. • Supportive, collaborative team culture focused on professional development, retention, and wellness benefits. Relevant keywords: inside sales, inside sales representative, remote sales, work from home, consultative selling, life insurance sales, health insurance sales, telesales, contact center, CRM, pipeline management, account management. Apply tot his job