Inside Sales Representative, Veterinary – Pacific Northwest Territory

Job Description: • Under the direction of the Veterinary Sales Manager, the Inside Sales Representative - Veterinary will be responsible for driving sales in their respective territory. • Provide product information to customers and utilize the company selling process to close the sale. • Responsible for developing new leads and communicating with current customers through needs analysis ensuring a smooth sales process. • Goals will be achieved through reaching the required number of outbound calls, emails, and other designated touch points daily to engage with qualified leads, existing accounts, and new customers. • Territory Pacific Northwest Territory includes the states of OR, WA, AK, CA, NV, AZ, HI, CO, NM, KS, UT. Candidates must live within their territory. • Develop professional sales relationships with licensed veterinarians, practice managers and vet techs via phone and email. • Manage large volume of inbound and outbound calls and emails daily to support customers. • Process customer orders via phone/email. • Utilize professional communication skills with external customers and internal departments. • Convert pre-qualified leads and generate new business with existing customers. • Promote excellence by providing superior service to customers. • Handle customer inquiries (product questions, costs, shipping/tracking, etc.) as they occur. • Assist field sales organization on sales related activities as needed. • Maintain a database of customers and leads; log and record all communication and opportunities in CRM tool. • Organize and prioritize customer follow up calls. Requirements: • Degree in Sales or Marketing preferred, or equivalent work experience in related field • 2+ years of experience in inside sales, account management, or customer support • 5+ years of experience working in a veterinary clinic or in the animal health market for either a manufacturer or distributor • Experience with consultative phone sales, presenting product information, prospecting, and cold calling preferred • Experience using Customer Relationship Management (CRM) software is a plus • Excellent communication skills both verbal and written • Results driven individual with strong desire to succeed, high energy, self-starter • Strong commitment to customer service and product descriptive skills • Strong organizational and time management skills • Adaptable, professional, courteous, and motivated • Knowledge of commonly used terms in the animal health and pet industries • Ability to multitask and work in a fast and changing environment • Must work well individually and as a member of a team • Willingness to learn new skills and actively participate in professional development • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and an ability to effectively use sales and marketing software & CRM • Strong internet research skills required Benefits: • Competitive salary and annual incentive program • Comprehensive health care and flexible benefit plan, including pet insurance • Company-matched 401(k) plan • Profit sharing plan • $450 monthly Standard Process supplement allowance • Paid vacation and holiday time • Phone reimbursement • Educational assistance • Access to Life Coaches • Company hosted outings and events • Strong community involvement