Inside Sales Representative, Elatec - West Coast (PST Time Zone)

Allegion is a global leader in security solutions, dedicated to pioneering safety and security. The Inside Sales Representative will drive prospecting efforts, manage leads, and provide comprehensive pre- and post-sales support to Regional Sales Managers, ensuring a seamless sales experience for clients.ResponsibilitiesLead Generation: Identify and qualify potential customers through various channels, including online research, social media, and industry eventsInbound Lead Response: Promptly respond to inbound leads and inquiries via phone, email, and other communication channelsCRM Management: Maintain accurate and up-to-date records of all prospecting activities and customer interactions in the CRM systemFollow-up: Schedule and conduct follow-up activities to nurture leads and convert them into sales opportunitiesProposal Preparation: Assist in preparing proposals, quotes, and presentations for potential clientsProduct Information: Provide detailed product information and respond to customer queries to support the sales processScheduling: Coordinate and schedule meetings, demos, and presentations for the Regional Sales ManagersResearch: Conduct market research to gather information on competitors, industry trends, and potential clientsOrder Processing: Ensure timely and accurate processing of customer orders and follow up on order statusCustomer Onboarding: Assist in onboarding new customers, ensuring they have all necessary information and resourcesIssue Resolution: Address and resolve customer issues and concerns promptly and effectivelyExcellent Product Knowledge: Work collaboratively with technical team to assist customers in technical product understandingCustomer Training: Provide training and support to customers on product usage and best practicesRelationship Building: Build and maintain strong relationships with existing customers, understanding their needs and ensuring high levels of customer satisfactionRenewals and Upselling: Identify opportunities for renewals and upselling additional products or services to existing customersFeedback Collection: Gather customer feedback and provide insights to the sales and product development teams to improve offerings and customer experienceAble to collect and present forecasts and funnel activity at weekly, monthly, and quarterly meetingsWork collaboratively with Regional Sales Managers, Business Development and Marketing teams and all other internal operations to support the sales team goalsAlways represent Elatec professionally, working positively and effectively with internal resources and external customersSkillsMinimum of six months of demonstrated successful experience in a B2B sales roleHigh School Diploma or GED required, Technical or Marketing degree preferredAbility to understand and analyze customer requirementsHighly effective verbal, written and interpersonal communication skillsFluency in verbal and written EnglishProficiency with a CRM system; Salesforce experience preferredStrong interpersonal communication skillsProficiency using a PC, including a spreadsheet program (i.e. Excel, Google Sheets, etc.)Motivated and self-directed, with the ability to appreciate and meet aggressive goalsExcellent organizational and time management skillsFlexibility, with the demonstrated ability to easily adapt to changes within the work environment, delays, or unexpected eventsAbility to work independently as well as part of a teamStrong problem-solving skillsDependabilityProfessional demeanor with a high level of respect for others and accountability for one's own actionsCandidate must live in or be willing to support a PST scheduleTechnical or Marketing degree preferredSalesforce experience preferredBilingual Spanish fluency preferredBenefitsHealth, dental and vision insurance coverage, helping you “be safe, be healthy”Unlimited Paid Time OffA commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting periodHealth Savings Accounts – Tax-advantaged savings account used for healthcare expensesFlexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expensesDisability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injuryLife Insurance – Term life coverage with the option to purchase supplemental coverageTuition ReimbursementVoluntary Wellness Program – Simply complete wellness activities and earn monetary rewardsEmployee Discounts through Perks at WorkCommunity involvement and opportunities to give back so you can “serve others, not yourself”Opportunities to leverage your unique strengths through CliftonStrengths assessment & coachingCompany OverviewAllegion provides mechanical and electronic security products for residential, commercial, and institutional environments. It was founded in 2013, and is headquartered in Dublin, Dublin, IRL, with a workforce of 10001+ employees. Its website is https://www.allegion.com.



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