Inside Sales Representative, ALPR
Axon is on a mission to Protect Life, focusing on critical safety and justice issues through their ecosystem of devices and cloud software. The Inside Sales Representative, ALPR will serve as the product expert for the ALPR solutions, supporting the sales team by delivering demos, building quotes, and addressing customer inquiries.ResponsibilitiesBe the product authority for ~40 West Small City inside sales repsâfielding questions on Outpost/Lightpost features, compatibilities, deployment models, pricing, warranty, and integrations with Axon software and broader public safety workflowsDeliver compelling product demos (phone/web and onâsite) tailored to lawâenforcement use casesâshowing operational value, ROI, and how Outpost/Lightpost ALPR maps to mission outcomes (e.g., alerts, investigations, deterrence)Quote and scope support: Build or assist with BoMs, SKUs, and pricing packages; guide reps on services, bundles, accessories (e.g., mounts/installation/connectivity), and renewals; ensure quoting accuracy and completenessDeal coaching: Join customer calls to address technical/product questions, deârisk objections, and recommend bestâfit Outpost/Lightpost configurations and deployment approachesEnablement & training: Run regular enablement sessions for the West Small City team; maintain demo scripts, quickâreference guides, and FAQs specific to Outpost/LightpostPartner coordination: Liaise with internal Product/Marketing and relevant ALPR ecosystem partners (as applicable) to stay current on releases, certifications, programs, and roadmapsAsset & demo kit management: Maintain demo environments and loaner gear; coordinate POCs/pilots and postâdemo followâups to drive conversionCRM & process excellence: Log demo/quote activities in Salesforce; maintain opportunity notes, next steps, and ensure smooth handoffs to closing reps and postâsale teamsVoice of the customer: Capture product feedback and common requests; funnel insights to Product and Ops to improve our Outpost/Lightpost portfolio and sales motionIndustry readiness: Attend trainings to deepen expertise in public safety ALPR operations, policies, privacy, and best practicesSkillsExtremely communicative, highly organized, and product-savvy with a knack for translating complex tech into clear customer valueBachelor's degree or equivalent applicable experience1+ years in a sales, pre-sales, sales engineering, or product specialist role (inside sales environment preferred)Salesforce (or equivalent CRM) proficiency; comfort with quoting/CPQ toolsProficiency with Microsoft Word, PowerPoint, Excel, and OutlookStrong facilitation and demo skills over phone/web; polished written and verbal communicationExcellent time management; able to multi-task across multiple reps and opportunitiesProblem-solving and creative thinking in a fast-paced, self-directed environmentFamiliarity with ALPR/fixed-camera deployments, public safety use cases, and the Axon ecosystem; comfort discussing data retention/privacy considerations and investigative workflowsBenefitsCompetitive salary and 401k with employer matchDiscretionary paid time offPaid parental leave for allMedical, Dental, Vision plansFitness ProgramsEmotional & Mental Wellness supportLearning & Development programsAnd yes, we have snacks in our officesCompany OverviewAxon provides electronic control devices to law enforcement and corrections agencies. It was founded in 1993, and is headquartered in Scottsdale, Arizona, USA, with a workforce of 1001-5000 employees. Its website is https://www.axon.com.Company H1B SponsorshipAxon has a track record of offering H1B sponsorships, with 3 in 2025, 3 in 2024, 7 in 2023, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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