Inside Sales Associate II

Remote Full-time
ADI Global Distribution is a part of the Resideo family and is looking to add to their Sales Team. The Inside Sales Associate II will be responsible for managing customer accounts, building strong relationships, and driving business growth through effective sales strategies.ResponsibilitiesDrive business growth by closing salesIdentify possible improvement opportunitiesUnderstand products, systems, and proceduresServe as the lead point of contact for all customer account management mattersDevelop trusted advisor relationships with key accounts and customer stakeholdersEnsure the timely and successful delivery of our products according to customer needs and objectivesForecast and track key account metrics (e.g., quarterly sales results and annual forecasts)Resolving complaints and preventing additional issues by improving processesKeeping accurate records pertaining to inventory and account notesEnhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishmentsResponsible for keeping current customers satisfied and delivering exceptional customer service on a day-to-day basisMaintain Existing CustomersManage Sales CycleProvide Excellent Customer SupportRaise EscalationsWork with Larger Sales OrganizationsProviding support to other duties as assignedSkillsSelf-motivated, able to work independently without close supervision, and have a team mentalityStrong work ethic, do what it takes to get the job done while maintaining high business ethical standardsSales experience in the distribution or retail/telecom industriesIndustry knowledge: CCTV, IP, AV technologies, Security, FireStrong communication skills, both verbal and writtenStrong customer service, organization, and multi-tasking abilitiesGoal orientedProfessional appearance and demeanorPositive can-do attitudeProficient in Excel, Word, PowerPoint, and OutlookSuccessful track record in exceeding sales targetsExhibit strong aptitude for sales and desire to sell/upsellBenefitsComprehensive benefits in the form of major medical, dental, and vision401K plan with up to 7% company matchPaid vacationSick timeCompany holidaysLife and health insuranceLife assistance programAccidental death and dismemberment insuranceDisability insuranceCompany OverviewADI | Snap One is a premier distributor serving 110,000+ customers worldwide with comprehensive security, audiovisual, and smart living solutions. It was founded in 1987, and is headquartered in Melville, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.adiglobal.com/.



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