Inbound Calling Executive - Remote
Job Title: Inbound Calling Executive - Remote
Location: Las Vegas, NV
Term: Contract...
Answer inbound calls from our internal clients at the branches.
Educate clients on account services and capabilities
Have basiccomputer troubleshooting skills for tier 1 support and document and ticket calls.
Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
Have strong organizational skills, attention to detail, and excellent follow-up skills
Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
Work schedule: Monday - Friday. Two shift times are available. 9am- 6pm and 10am to 7pm Eastern (preferred shift). 100% remote
You'll be working in the Service Group Client Services. We provide support to the Firm's Financial Advisors and assistants and external clients. As a customer service representative, you'll play an important role in providing excellent service to our internal clients, the branches and external clients.
Your expertise
Call center experience is desired
Detail oriented (nothing gets past you)
Proficient in Microsoft Office Suite
Citrix, Good for enterprise, or Active Directory is a plus
Windows 7 navigation skills
Basic understanding of computer networking
Monitor, speaker, mice and keyboard troubleshooting, ETC.
Know how to use remote access tools to assist clients
Outlook and Microsoft office troubleshooting skill
Please send resumes to [email protected]
Apply Now
Location: Las Vegas, NV
Term: Contract...
Answer inbound calls from our internal clients at the branches.
Educate clients on account services and capabilities
Have basiccomputer troubleshooting skills for tier 1 support and document and ticket calls.
Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
Have strong organizational skills, attention to detail, and excellent follow-up skills
Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
Work schedule: Monday - Friday. Two shift times are available. 9am- 6pm and 10am to 7pm Eastern (preferred shift). 100% remote
You'll be working in the Service Group Client Services. We provide support to the Firm's Financial Advisors and assistants and external clients. As a customer service representative, you'll play an important role in providing excellent service to our internal clients, the branches and external clients.
Your expertise
Call center experience is desired
Detail oriented (nothing gets past you)
Proficient in Microsoft Office Suite
Citrix, Good for enterprise, or Active Directory is a plus
Windows 7 navigation skills
Basic understanding of computer networking
Monitor, speaker, mice and keyboard troubleshooting, ETC.
Know how to use remote access tools to assist clients
Outlook and Microsoft office troubleshooting skill
Please send resumes to [email protected]
Apply Now