Implementation Project Manager – Marketing Technology
Job Description:
• Lead and manage cross-functional project teams to ensure successful project delivery;
• Collaborate with clients to define project scope, objectives, and deliverables while ensuring compliance with all project requirements;
• Develop and maintain detailed project plans, timelines, budgets, ensuring alignment with client expectations and organizational goals;
• Utilize Harbor project management tools to track project progress, manage resources, and report on milestones to stakeholders;
• Coordinate project documentation, including project charter, status reports, and meeting notes;
• Monitor and manage projects risks, proactively identifying and addressing potential issues to ensure timely resolution;
• Act as the primary point of contact for clients, fostering strong relationships and clear communication;
• Manage client expectations and provide regular updates on project progress, risks, and outcomes;
• Address client concerns and escalations promptly, ensuring satisfaction and alignment;
• Provide direction and support to project team members;
• Responsible for keeping the project on budget. Provides customer billing, review of invoices and associated timecards, and addresses any client questions regarding invoicing;
• Ensure project delivers the scope as outlined in the Statement of Work (SOW);
Requirements:
• 5+ years project management experience implementing legal software preferred;
• Four-year degree or equivalent combination of experience and education;
• Proficient with collaboration and project tracking tools;
• Competent in the following areas: problem solving, customer-focus, communication, collaboration, organizational support, quality focus, and punctuality;
• Project Management Professional (PMP) certification a plus;
• Experience with Marketing Technology, including CRM and Experience platforms, is preferred, but not required.
Benefits:
• Authorized to work in the country of residence without restriction or sponsorship.
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• Lead and manage cross-functional project teams to ensure successful project delivery;
• Collaborate with clients to define project scope, objectives, and deliverables while ensuring compliance with all project requirements;
• Develop and maintain detailed project plans, timelines, budgets, ensuring alignment with client expectations and organizational goals;
• Utilize Harbor project management tools to track project progress, manage resources, and report on milestones to stakeholders;
• Coordinate project documentation, including project charter, status reports, and meeting notes;
• Monitor and manage projects risks, proactively identifying and addressing potential issues to ensure timely resolution;
• Act as the primary point of contact for clients, fostering strong relationships and clear communication;
• Manage client expectations and provide regular updates on project progress, risks, and outcomes;
• Address client concerns and escalations promptly, ensuring satisfaction and alignment;
• Provide direction and support to project team members;
• Responsible for keeping the project on budget. Provides customer billing, review of invoices and associated timecards, and addresses any client questions regarding invoicing;
• Ensure project delivers the scope as outlined in the Statement of Work (SOW);
Requirements:
• 5+ years project management experience implementing legal software preferred;
• Four-year degree or equivalent combination of experience and education;
• Proficient with collaboration and project tracking tools;
• Competent in the following areas: problem solving, customer-focus, communication, collaboration, organizational support, quality focus, and punctuality;
• Project Management Professional (PMP) certification a plus;
• Experience with Marketing Technology, including CRM and Experience platforms, is preferred, but not required.
Benefits:
• Authorized to work in the country of residence without restriction or sponsorship.
Apply tot his job
Apply To this Job